Nayeem Riddhi

Hello Peter,

If you want the View and Download button feature together for your PDF files, you can check this add-on,

WordPress PDF Viewer

please let me know if you have more query

Thank you and regards

Hello Andrew,

Please update your version to the latest one. It will override the old one. if you want to keep the older version backup, you can also do that. I hope you have understood now.

Thank you and regards

Hello Guy,

Hope you are well. For transferring WPDM, you may use a good FTP tool or you can also follow this doc too, I hope that will work fine then.

https://wordpress.org/support/article/moving-wordpress

please let me know

Thank you and regards

Hello Cimino,

For the libs folder, you have to back up the files manually for the next update, you can store the files in your local storage/local PC. Those are core files. I hope you have understood now.

Thank you and regards

Hi Robert,

Hope you are well. I think this is your same topic,

how to limit downloads when files are stored on 3rd party server, like MEGA

please follow our colleague suggestions, if it fulfills your requirements

Thank you and regards

Hello Cimino,

After changing tpls/link-templates/page-templates files you can backup those in your theme following this doc,

Template Files

And for the libs folder, you have to back up those in your local storage. I hope you have understood. please let me know if you have more query

Thank you and regards

Hello Akanit,

Hope you are well. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello CIALGAR,

I have forwarded the issue already

Thank you

Hello Natalie,

If you install a new version of a plugin, it will overwrite the older version. However, you can also keep a backup of the older version for your usage. I hope you have understood now.

Thank you and regards

Hello CIALGAR,

Sorry for the inconvenience. I have found the issue. It is related to Paypal payment. I am going to forward the issue to our developers

Thank you and regards

Hello Helen,

Hope you are well. And sorry for the inconvenience. I think search engines indexing PDF files rather than an article. Can you please, give your temporary wp-admin login details in a private reply for checking the issue in a close look

Thank you and regards

Hello Thulin,

Hope you are well. The zip file option is already in the WPDM PRO version. When you have a multi-file package, and a user downloads the package,  it creates a zip from the attached files and downloads it. And from your additional requirements, various zip files with group,  it may need a customization/feature request for you. I hope you have understood. For more little information about zipping, you can check this doc Cache Zip File option,

Package Settings – WordPress Download Manager (wpdownloadmanager.com)

please let me know if you have more query

Thank you and regards

Hello Saugata,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello CIALGAR,

I have checked your issue. It is working fine from your site too. Can you please check it again and confirm it. I have checked it with your given user ID. please let me know

Thank you and regards

Hello Katherine,

Hope you are well. Can you please elaborate more on your issue? if possible, please share related URLs and please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Lais,

Hope you are well. Can you please contact in our live chat too regarding your issue? However, I am forwarding the issue in our discussion too.

Thank you and regards

Hello CIALGAR,

The issues you are claiming in your videos are working fine from my testing site. Can you please reactivate your login credentials again for checking the issue?

Thank you and regards

Hello Renzo,

According to this doc, The newly created tag can be used now in the LSCF template file,

Create New Data Tag | Pixolette Digital Agency

Have you tried the tag for other files or global files, if it is working there or not? please let me know

Thank you and regards

Hello CIALGAR,

Your shared video showing here refused to connect. Can you please share individual link here for checking

Thank you and regards

Hello Sean,

Please check now, if it fulfills your requirements, I have put the adjusted code in your theme functions.php beneath of the file.

Publications > Joined Up Care Derbyshire

please check

Thank you and regards

Hello Peter,

Hope you are well. Do you want the View and Download button feature for your PDF files as you share the link? please let me know

Thank you and regards

Hello CIALGAR,

I am checking the issue from my testing site. However, if I make a late reply, please knock me here for getting the update. thanks for your appreciation

Thank you and regards

Hello Renzo,

Hope you are well. Can you please share your related URL or if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue? and please elaborate on {{post.acf_field}} from where are you using it

Thank you and regards

Hello Andrew,

The WordPress Private Message plugin is on version 3.5.4 . Can you please download the plugin from your user dashboard account page? I hope it will work fine then. please let me know then

Thank you and regards

Hello Kathecitas,

Please share your site login URL too

Thank you and regards