Forum Replies Created
Hello Jeremy,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ian,
Again please, Can you please let me know, in which section and widgets it has been used from wp-admin > widgets panel? I have checked that there are many sections and widgets available. please let me know
Thank you and regards
Hello Ian,
I have got the issue. Can you please let me know, which widget you are using for showing this section? let me know
Thank you and regards
Hello Irek,
Please check the directory/archive add-on active or not. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Natalie,
I am still getting the 500 (Internal Server Error) error for the issue from your site. Have you checked to deactivate plugins from your side too, if it doesn’t help, please contact your server administrator, it can be a server settings issue too. please let me know then.
Thank you and regards
Hello David,
Glad to hear that, it is working now. For template updating please exclude the .php extension from the template column for now. It will work fine then. And for preview images, please use the absolute image path for bulk import. please check.
Thank you and regards
Hello Katherine,
Hope you are well. Are you talking about the private message plugin too? please share the issue related screenshots, URLs and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Martinez,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello VNV Digital,
Hope you are well. Have you checked this add-on, https://www.wpdownloadmanager.com/download/wpdm-form-lock/?. Here, you shall find Form Visibility Settings. please check and let me know
Thank you and regards
Hello Nadine,
Have you checked our shortcode doc, if it fulfills your requirements?
https://www.wpdownloadmanager.com/doc/short-codes/
you can also check function reference doc too,
https://www.wpdownloadmanager.com/doc/function-reference/
please check and let me know
Thank you and regards
Hello Perry,
It has been fixed for the next update. Thanks for your appreciation.
Thank you and regards
Hi Perry,
Have you updated the private message plugin to the latest version? please let me know, if possible, please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here? It will inspire us a lot.
Thank you
Hello Perry,
Sorry for the inconvenience. For the Main Preview Featured Image issue, I am forwarding the issue to our developers
Thank you and regards
Hi Perry,
I think for Message button and for the logged-out user Message button has been fixed. It has been set as frozen for logged-out users. However, we are working on the same favorites packages on the profile page. you will be updated soon.
Thank you and regards
Hello Nibby,
The styling and layout issue has been adjusted, It has been adjusted from Downloads > Settings > User Interface. please check now.
Thank you and regards
Hello Ian,
Hope you are well. And sorry for the inconvenience. WPDM New Packages widget is working fine from my site. Login form showing basically they have restricted for certain users from your packages, Package Settings > Allow Access option. And for HTML forming issues, it may be related to your theme CSS. if possible, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Nadine,
Hope you are well. Can you please elaborate more on your issue? if possible, please share some screenshots regarding your requirements and you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Perry,
I have got your issue. For now, you are able to select one image once while the window appears for selecting/uploading images. I hope you have understood.
Thank you and regards
Hello Perry,
I have again forwarded your replies. Thanks for your appreciation
Thank you again and regards
Hello Perry,
Hope you are well. For Main Preview Image Featured Image does not show, I have found the issue. However, For Additional Previews, can you please elaborate more on your issue, I am able to add multiple images from the frontend uploader with this option from my testing site. please let me know
Thank you and regards
Hello Perry,
Your Message button on the public profile has been fixed and updated with private message plugin version 3.5.5. please update your copy
Thank you and regards
Hello Natalie,
Hope you are well. While pressing Migrate Tags button, the browser console showing this error,
500 (Internal Server Error)
The 500 code would normally indicate an error on the server, not anything with the code,
It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)
Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins or renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
please check and let me know.
Thank you and regards
Hello Joseph,
If you want this feature urgent for you, you can also keep a customization request here,
Thank you and regards