Nayeem Riddhi

Hello Mark T,

Hope you are well. Thanks for writing to us. If possible, can you please, give your temporary wp-admin login details in a private reply for making a sample for you. Please kindly check.

Thank you and regards

Can you upgrade WPDM PRO version to the latest, it is older version you are using. Please kindly check.

Thank you

The credentials are not working. Please kindly check.

Thank you

Am i able to disable all plugins and can switch theme here? Please kindly let me know.

Thank you and regards

If possible, can you please, give your temporary wp-admin login details for staging site in a private reply to check the issue.

Thank you and regards

Hello Courtney Huber,

Hope you are well. Can you please kindly share the related URLs for having close look for this issue? if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Glad to hear that. I think your issue maybe resolved. Please kindly let me know if you have any more queries.

Thank you and regards

For increasing upload limit, you can check our this article,

How to Increase the Maximum File Upload Size in WordPress Download Manager

Please kindly check.

Thank you

Can you please try now? Please kindly check.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and kind regards

Hello Cornelis Bockemühl,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

It is generating error while clicking for audio as I image attached,

I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and regards

Are you facing issue with audio is not playing issue. Please kindly check and let me know.

Thank you and regards

Hello Bart van den Dool,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello Neera Kumar,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Hope you are well. For your license issue, Can you please explore this doc details, https://www.wpdownloadmanager.com/doc/settings/license/ and copy again the license key from your account and put the license key on Downloads > Settings > License section. Please kindly check and let me know.

Thank you and kind regards

Hello Paul Gallina,

Hope you are well. Here are the shortcodes , https://www.wpdownloadmanager.com/doc/short-codes/, you will be also find the demos of shortcode here.

For more interactive usage you can check this add-on shortcodes demos, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, Please kindly check.

Thank you and regards

Yes, you can use if you already purchased this, DIRECTORY ADD-ON,

[wpdm_archive_compact template="default" order_by="post_title" order="ASC" items_per_page="12" cols=2]

And for layout, use Metro Style link-template and its id link-template-msthumnail. Please kindly check.

Thank you

Hello,

All shortcodes are not in same appearance, different shortcodes have diffrent appearance. So i have shared the close shortcodes that you may like, there is also demo available in my shared links. Please kindly check.

Thank you

Call to Action 4 is not the ID of the link-template , please visit Downloads > Templates > Link Templates for that. And for filter you can check other shortcode if those meet your requirement. Please kindly check.

Thank you

For category filter you can use other shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/,

Also explore these shortcode, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

For download tiles you can use Call to Action 4 link template from Downloads > Templates > Link Templates.

Please kindly check

Hello WAFWA Admin,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

I have checked your CSV that it has no existing IDs that will overwrite the existing packages. Also category has same values which were creating issues, please kindly check.

Thank you