Forum Replies Created
Hello ibradley,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Merci,
Hope you are well. I have adjusted this file from this directory line number 251
wp-content\plugins\download-manager\src\Package\PackageController.php
please check and let me know if it works for you
Thank you and regards
Hello Michael,
Do you want the download button will appear after 10 sec.? let me know. And also, please share the site login URL too? thanks for your appreciation.
Thank you and regards
Hello Andrew,
Can you please elaborate on the requirements the protocol for using the CSV? and have you checked this doc too,
please let me know
Thank you and regards
Hello CEDRIC,
Hope you are well. For translation, Can you please check this article,
please check and let me know
Thank you and regards
Hello Michael,
Hope you are well. Can you please elaborate on the 10 sec requirement, please? if possible, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
You are welcome,
Thank you and regards
Hello Andrew,
I have checked your issue. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank you and regards
Hello johanfrc,
Hope you are well. Please let me know, has the problem been resolved on your side and how can I help you more?
Thank you and regards
Hello Joel,
Please check now, sorry for the delay, the add-on has been updated,
Thank you and regards
Hello CIALGAR,
For the first issue, the users have to subscribe to the related plans from the packages. And for the second issue, You have to change the role fromSettings > General > New User Default Role. please check and let me know
Thank you and regards
Hello Merci,
Can you please share the related Package too, please let me know
Thank youa nd regards
Hello Andrew,
Hope you are well. Can you please, give your temporary wp-admin login details in a private reply for checking the issue. And for Bulk import through CSV, can you please follow this sample CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
please check and let me know
Thank you and regards
Hello natalie,
Hope you are well. Can you please elaborate on which roles this issue occurs? please let me know, if possible, please share the related packages too.
Thank you and regards
Hello Merci,
Hope you are well. please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Marianda,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tolmeijer,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on first form option issue, please? if possible, please share the related URL or you also share the screenshots too. please let me know then.
Thank you and regards
Hello johanfrc,
Hope you are well. Please check now, It is working properly now for the Plain Permalink settings as I image attached,
And for the Post name permalink settings, it is not working now. I think it may have a conflict within your theme or plugin settings. please check.
Thank you and regards
Hello CIALGAR,
Please check now, if it is working fine or not. I have adjusted an option from Downloads > Settings
Thank you and regards
Hello natalie,
Hope you are well. Does the issue occur only within these packages, please let me know
Thank you and regards
Hello Andrew,
Sorry for the confusion. please check the attached image,
Thank you and regards
Hello Adam,
Please uncheck the option for now. let me know, after that, if then gets resolved the issue.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Andrew,
For the attached image file, it will save on your server. However, you can use the other options too as the additional preview image or feature image option. I hope you have understood.
Thank you and regards