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Nayeem Riddhi

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Viewing 25 posts - 776 through 800 (of 19,297 total)
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Mar 5, 2025 at 6:01 am in reply to: WPDM Web Hooks #204177

Nayeem Riddhi
Moderator

Hello CIALGAR,

Hope you are well. Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Mar 5, 2025 at 2:46 am in reply to: Multisite wordpress #204175

Nayeem Riddhi
Moderator

Hello Paolo Molinari,

Hope you are well. Thanks for writing to us. If you are using multidomain you can use Business or Developer license for properly licensed on your every domain. And i hope it will work properly for your every domain. Please kindly check.

Thank you and kind regards

Mar 5, 2025 at 2:34 am in reply to: Dissallow Search Engines #204174

Nayeem Riddhi
Moderator

Hello Larry Longton,

Hope you are well. Thanks for writing to us. We have an option for Exclude from search for the WPDM Packages as I image attached from Downloads > Settings > Access Settings > Exclude from search

screenshot-214

If you have already ticked the option from settings please wait some days, it may take some days for google for excluding this process. Please kindly check.

Thank you and kind regards

Mar 4, 2025 at 6:23 am in reply to: CSV bulk import doesn´t work #204143

Nayeem Riddhi
Moderator

With your font character is working properly with the sample CSV file, https://limewire.com/d/c62f033e-c57a-4d96-8b96-bf8044db77a4#09TTJpH9dCDlCNQAbfNG7qTZzgJ4aAiu1fBEm4a9Lfs. Please kindly check the shared the CSV file importing on your system. Please kindly check.

Thank you and kind regards

Mar 4, 2025 at 6:09 am in reply to: Loading speed of PDFs in overview very slow #204142

Nayeem Riddhi
Moderator

I have just check now. The page is loading properly as expected from my side, https://www.lorenz-partners.com/newsletters-brochures/, it is not taking so much delay. If you are using any caching plugin, sometimes for caching plugin settings also causes the issue. Please kindly check.

Thank you and regards

Mar 4, 2025 at 6:04 am in reply to: import export not working #204141

Nayeem Riddhi
Moderator

For exporting the CSV file, you can’t able to directly import the same CSV file. And for price variation for individual files within a package you can use file_prices column for that requirement, you can check the below CSV file and also can edit this file

https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv

Please kindly check and let me know.

Thank you and regards

Mar 3, 2025 at 3:33 pm in reply to: Loading speed of PDFs in overview very slow #204129

Nayeem Riddhi
Moderator

I have checked the page now, https://www.lorenz-partners.com/our-team/, it is loading properly as expected. No taking much time or delay. Please kidly check.

Thank you and kind regards

Mar 3, 2025 at 3:26 pm in reply to: How can I download oldest Download Pro versions #204128

Nayeem Riddhi
Moderator

What issue you are facing with download manager (6.7.2) that not working with PHP 7.3 version. Can you please kindly share the error details? please kindly check.

Thank you and kind regards

Mar 2, 2025 at 11:48 pm in reply to: Featured image error on category page #204106

Nayeem Riddhi
Moderator

It has been cropped proportionally by WordPress thumbnail size. But you can adjust or continue with it , it seems to look not a major issue. Please kindly check.

Thank you and kind regards

Mar 2, 2025 at 5:15 pm in reply to: Featured image error on category page #204103

Nayeem Riddhi
Moderator

The feature images are coming properly from my side the link you have shared
screenshot-212
Please kindly check.

Thank you and kind regards

Mar 2, 2025 at 5:08 pm in reply to: Loading speed of PDFs in overview very slow #204101

Nayeem Riddhi
Moderator

Have you replied to something? It is not coming properly. Please kindly check.

Thank you and regards

Mar 2, 2025 at 5:05 pm in reply to: Adding placeholder text to search bar #204100

Nayeem Riddhi
Moderator

Hello Secretary Lorenz & Partners,

Hope you are well. Thanks for writing to us. Please kindly add the below code js snippet and you can replace placeholder text as per your requirements

jQuery(document).ready(function($) {
    $('#wpdm-search-form input[name="search"]').attr('placeholder', 'Search downloads...');
});

I hope it will work properly for you. Please kindly check.

Thank you and kind regards

Mar 2, 2025 at 5:24 am in reply to: Featured image error on category page #204091

Nayeem Riddhi
Moderator

Hello x472134,

On this page some featured image for packages maybe coming , some are not, https://www.mebders.tr/downloads/3-sinif/, can you please kindly elaborate more on your issue? Please kindly check.

Thank you and kind regards

Mar 1, 2025 at 4:48 pm in reply to: Featured image error on category page #204089

Nayeem Riddhi
Moderator

Hello x472134,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Mar 1, 2025 at 4:23 am in reply to: CSV bulk import doesn´t work #204087

Nayeem Riddhi
Moderator

Please kindly edit this sample.csv file with your data, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. I hope then it should work properly as expected. Please kindly check.

Thank you and regards

Feb 28, 2025 at 3:35 pm in reply to: High Guest Download Activity Despite Membership Restrictions #204077

Nayeem Riddhi
Moderator

You can regenerate the Master download key of your packages if somehow it has been copied to other users. Please kindly check.

Thank you and kind regards

Feb 28, 2025 at 3:31 pm in reply to: How can I download oldest Download Pro versions #204076

Nayeem Riddhi
Moderator

Hello Marco Cattarossi,

Hope you are well. Thanks for writing to us. You can contact with your server administrator for updating your PHP version. Please kindly check.

Thank you and kind regards

Feb 28, 2025 at 11:26 am in reply to: Need to be able to Create Users in System from Email Lock #204073

Nayeem Riddhi
Moderator

Hello Alex Kirby,

You can use the following add-on to link with zapier:

WPDM Web Hooks

Docs:

WPDM WebHook

Please kindly check.

Thank you and kind regards

Feb 28, 2025 at 10:41 am in reply to: Need to be able to Create Users in System from Email Lock #204071

Nayeem Riddhi
Moderator

Hello Alex Kirby,

Hope you are well. Thanks for writing to us. Form email lock subscriber you can get subscriber list from Downloads > Subscribers, then you can create manually the user account from WP System. Please kindly check and let me know.

Thank you and kind regards

Feb 28, 2025 at 8:50 am in reply to: Payed for pro but no access anymore? #204069

Nayeem Riddhi
Moderator

I have back information from our team that. The issue has been resolved. Please kindly check now.

Thank you and kind regards

Feb 28, 2025 at 3:23 am in reply to: CSV bulk import doesn´t work #204066

Nayeem Riddhi
Moderator

To resolve the issue with Spanish characters (accents, ñ) in your CSV uploads, follow these steps:

1. CSV File Preparation
– Encoding: Save your CSV file in UTF-8 with BOM (Byte Order Mark). This ensures special characters are recognized.
-How to do it
1. Open the CSV in Notepad++ (Windows) or TextEdit (Mac).
2. Go to Encoding > Convert to UTF-8-BOM (Notepad++) or Format > Make Plain Text and set encoding to UTF-8 (TextEdit).
3. Save the file and re-upload.

2. Database Configuration
Your database/server must use UTF-8 charset and Spanish-friendly collation

via PHPMyAdmin
1. Go to your database > Operations vtab.
2. Set collation to utf8mb4_spanish_ci.
3. For existing tables, use Alter table to change collation.

Please kindly check and let me know.

Thank you and kind regards

Feb 27, 2025 at 9:33 pm in reply to: Plugin causing conflict #204063

Nayeem Riddhi
Moderator

Hello Geoff,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue? Am I permitted to disable one by one other plugins for testing if there any conflicts and switching theme to another for checking. Please kindly check.

Thank you and regards

Feb 27, 2025 at 2:13 pm in reply to: Paypal Pro Setup (For Bank Cards) #204054

Nayeem Riddhi
Moderator

No it has recurring payment pricing. But you can cancel the recurring subscription anytime. Please kindly check.

Thank you and kind regards

Feb 27, 2025 at 1:42 pm in reply to: Paypal Pro Setup (For Bank Cards) #204051

Nayeem Riddhi
Moderator

Are you talking about purchase price of 2checkout? And for the language query, it is a payment gateway, you can use it for purchasing your packages. Please kindly check.

Thank you and kind regards

Feb 27, 2025 at 1:39 pm in reply to: Link template redirects to category #204050

Nayeem Riddhi
Moderator

Hello Silvija Safranko,

Hope you are well. Thanks for writing to us. Can you please kindly let me know which shortcode you are using for your page for displaying packages? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Viewing 25 posts - 776 through 800 (of 19,297 total)
1 2 3 … 31 32 33 … 770 771 772