Forum Replies Created
Does the tag issue still remained with the latest version of WPDM Directory Add-on or Archive page add-on? Please kindly check and let me know.
Thank you and regards
It maybe disabled from your side for showing the plugin update information from your admin panel, for downloading the latest version, please kindly check from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, please kindly check.
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Not possible as it is now, but package name will be included in the email body in the next version, however, for your requirement, it is possible through some customization, you can knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
Thank you
I have information from our team that, Please use the default “enter” button on a mobile keyboard located on the bottom right of the main alphanumeric layout as I image attached,
And search result is designed to display the packages after the Enter button is pressed. If you would prefer a dedicated button, please kindly contact our Customization Team for assistance here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
Please kindly check.
Thank you
Can you please check this article, https://docs.aws.amazon.com/AmazonS3/latest/userguide/cors-troubleshooting.html, it may help you. Please kindly check.
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Has the both problem been resolved? Please kindly check and let me know.
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The latest version is now, 4.6.2 for WPDM Directory Add-on or Archive page add-on. Please kindly check.
Thank you
Hello Chris Wolgemuth,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have information from our team authority that, you need to use a hidden field and as value use [wpdm_package_title], thus it will render the package title. And you have to use Live Form Pro version. Please check and let me know if you have need any more information.
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No, I am talking about the shortcode appearance that you have modified, have you overriding the appearance from any plugin or your active theme that preventing the shortcode working as normal shortcode without modified version? Please kindly check.
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Does the issue page not found happening for all downloads? Can you please try saving permalink settings again, thus it may flush the settings. Please kindly check.
Thank you
We have not implemented option for WPForms, but we have option for Live Forms and Gravity Form [wpdm_package_id] as a default value, the tag will be replaced by package ID automatically when rendering a form. Please kindly check.
Thank you
Our team reports that,
The issue seems to be related to the users Amazon S3 bucket configuration. The upload request from users site to S3 is being blocked due to CORS (Cross-Origin Resource Sharing) restrictions, and that’s why the following errors are showing
error: https://prnt.sc/QVJiNPidBmb7
User need to edit the Cross-origin resource sharing (CORS) configuration for the S3 Bucket.
In the AWS console:
Navigate to S3
Find your bucket name in the search
Click the Permissions tab
Find the Cross-origin resource sharing (CORS) section and click the “edit” button
Put the json code, adding users domain origin to the AllowedOrigins array and save the changes.
json:
[
{
"AllowedHeaders": ["*"],
"AllowedMethods": ["GET", "PUT", "POST", "DELETE", "HEAD"],
"AllowedOrigins": ["https://user-site-domain.com"],
"ExposeHeaders": []
}
]Please kindly check and let me know.
Thnak you
Your live site doesn’t showing the old version. However, you are using the old version of WPDM – Archive Page. Please kindly update it to the latest version. Please kindly check.
Thank you
Hello Ralf Korn,
Hope you are well. Really sorry if you are facing trouble with this message. But we don’t update plugin frequently. It may be one time in per month or one time within two months. Please consider this for now. Please kindly check and let me know if you have any queries more.
Thank you and regards
Yes, I confirmed information from our team authority that, you can send package name to email with form lock and live forms plugin. Please kindly check.
Thank you and regards
I have forwarded information to our related team authority again. Please kindly check and let me know if you have any more queries.
Thank you and regards
Hello nesf,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconveneince. For amazon s3 upload issue I have already forwarded it to our team authority. And for asset manager issue, does the File Browser Root from the settings get changing while switching free to PRO. Please kindly check and let me know.
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I am talking with our team authority with your requirement. Meanwhile please kindly let me know if you have any queries more. Please kindly check.
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I want to know more elaborately, when you create File(in free version)/Package(in Pro version), then you attach files to that File/Package. Do you want to send your users via Email the attached file name which the user will download or the whole File/Package name that we identify from WP-Admin > Downloads section. Please kindly check and let me know.
Thank you and regards
Do you want to send via email attach file name individually or whole file/package name? Please kindly check.
Thank you
I think your new site proper migration is not happend, please check your site settings, permalink settings also if you know debugging you can check through debugging why the download page is not coming. Please kindly check.
Thank you
Hello Theo Wormsbaecher,
Hope you are well. I suggest you to use Form Lock, it has extended options that you may can collect information from your users. However, for details you may check these articles and plugin pages,
Form Lock – Ask users to fill a form to get access to download
also our form plugin, live form, https://www.wpdownloadmanager.com/download/wpdm-live-forms/.
Please kindly check and let me know.
Thank you and regards
When visting this page, https://jnbr.org/download/strategies-for-establishing-thailand-as-the-worlds-food-capital it is giving page can’t be found, can you please elaborate on it? Please kindly check and let me know.
Thank you and kind regards