Forum Replies Created
Hi paymentollancecom,
You can create a child theme of your active theme and add a header.php file too, this file is common for all themes, you can also follow the below articles for creating a child theme,
https://www.wpbeginner.com/wp-themes/how-to-create-a-wordpress-child-theme-video/
please check
Thank you again
Hello nick,
I think this add-on will fulfill your requirements
Can you please explore its demos, please check and let me know
Thank you and regards
Hello paymentollancecom,
Can you please let me know If your theme doesn’t have the header.php file? please let me know
Thank you and regards
Hello KOHPMINISTRIES,
For Coupon Code, please put your Coupon Code in the apply field and apply it, and for the column Coupon Code field for applying code to the price please press update cart. I hope it will work fine then. And for the other issues, we are checking the issues and forwarding those to our developers. Thanks for your appreciation.
Thank you and regards
Hello paymentollancecom,
I have found your issue. The issue is appearing for your theme. When redirecting to the checkout page. The header gets disappeared from the page. Thus necessary scripts are not loaded. The issue doesn’t appear from a different theme. please check and let me know
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Francesco Aprile,
For the first text, I have checked that, it is also translated ready. Please check from your loco translate plugin or any other translation plugin. please let me know then.
Thank you and regards
Hello CScience,
Sorry for the missing and inconvenience. Are you talking about the view button or pdf preview on the page template? please let me know
Thank you and regards
Hello paymentollancecom,
Can you update your pro membership add-on to the latest version, because we have fixed some issues in the latest version. please check
Thank you and regards
Hello paymentollancecom,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue? please let me know
Thank you and regards
Hello Timo Bultmann,
Can you please let me know from which old version WPDM updated to the latest one? Because the recent default link doesn’t have the feature image template tag, please let me know
Thank you and regards
Hello BFM Group Inc,
Yes, checked that there is an extra slug parameter called us-east-2. I think this also can cause the issue. please check and let me know
Thank you and regards
Hello nick,
Can you please share a link demo or example of how should it will look like
or you can also check the demos from here,
you can also check this free add-on too,
please check and let me know
Thank you and regards
Hello BFM Group Inc,
From the newly created amazon s3 packages downloads are working properly here,
https://www.gitiportalus.com/packages/wpdm-test/
Can you please elaborate on the issue that appears from old packages, please let me know
Thank you and regards
Hello Timo Bultmann,
Does your design issue appear in all newly created files? please let me know
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello mirko chiavari,
Hope you are well. I have checked that, the topic has been marked as resolved. Has the problem been resolved on your side? please let me know
Thank you and regards
Hi nick,
Sorry for the delay. I have checked your issue here, it is working properly here,
according to the doc,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
you should put category slug or slugs instead of IDs, please check and let me know
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Jeremy Purdy,
please let me know if still the issue persists for the server adjustments.
Thank you and regards
Hello Dan Gordon,
Has the problem been resolved on your side from the latest version of WPDM? please let me know
Thank you and regards
Hello Philip Khoury,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
please check and let me know
Thank you and regards

