Forum Replies Created
Glad to hear that, your problem has been resolved. please let me know if you have any other queries.
Thank you and regards
Hello Marius Kleinz,
I have forwarded your requirements to our team developers. thanks for your appreciation.
Thank you and regards
Hello Vinko Basic,
I have checked that, the CSV you have provided is not properly formatted like the sample CSV here,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
Can you please check it again? please check and let me know
thank you and regards
Hello Marius Kleinz,
It was the very old version you are talking about. However, we can also add this feature, please you may also keep a feature request for that. I hope you have understood.
Thank you and regards
Hello Werner,
Your active theme was causing the issue. After switching the theme it is working properly. Now, I can’t able to activate your previous theme because it is showing an error while activation. please check.
Thank you and regards
Hello Nicolas Bodenan,
Hope you are well. you can use the Allow Access option from the package settings, for more details you can check the doc here,
please check
Thank you and regards
Hello USMAN AHMAD,
if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello xeill,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Reggie Scott,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jorge Sotolongo,
Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello mark wright,
Hope you are well. For changing the taxonomy appearance, you can follow this doc and index 1 option, please check
please check and let me know
Thank you and regards
Hello Marius Kleinz,
The section is dependent on Advanced Access Control add-on. Can you please let me know, which version you are talking about? please let me know
Thank you and regards
Hello Vinko Basic,
Hope you are well. And sorry for the inconvenience. Can you please share the related CSV file for checking the issue? please let me know then.
Thank you and regards
Hello Ivan Turatti,
Hope you are well. Can you please elaborate more on your requirements? if possible, please share a related screenshot or you can also share a related URL too. please let me know then.
Thank you and regards
Hello IPF,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Timo Bultmann,
I have checked that you are using the free WPDM version. You have to use the link template in the shortcode parameter or for applying to the packages you have to buy the Pro WPDM version. please check.
Thank you and regards
Hello Sara,
I have checked that you are getting the same server error responses. It may be blocking some services of WPDM, you may contact with server administrator, please
Thank you again
Hello Michael K,
This count number two comes from the Subscriber and Participant both roles. For the individual Subscriber role, it will show one. please check.
Thank you and regards
Hello mihai baranescu,
If the filter hook working properly. You can also back up the filter hook in your theme functions.php file. Thus, I hope it works properly then. please let me know
Thank you and regards
Hello USMAN AHMAD,
Hope you are well. As usual upgrading, the download manager plugin from the older version package doesn’t remove/erase. Can you please let me know from which version you have updated your version? please let me know
Thank you and regards
Hello Sameer Memon,
Hope you are well. You can change the icon manually from this directory \download-manager\assets\images\loader.svg. please let me know if you have any other queries.
Thank you and regards
Hello mihai baranescu,
Does the asset manager option work without the above filter code snippet? please let me know. And for backslash, please remove and save settings again. I hope it will work then. please let me know
Thank you and regards
Hello Nick,
Can you please share the correct password in your private reply please?
thank you and regards
Hello mihai baranescu,
Hope you are well. Please set your File Browser Access settings properly from your Basic Settings as I image attached,
I hope it will work fine then properly. please let me know then.
Thank you and regards