Forum Replies Created
Hello Cheryl Smith again,
Can you please elaborate on your requirements, How do I display the documents in a sidebar?, you can provide a related URL/screenshot/screen video too. please check and let me know
Thank you again and regards
Hello Cheryl Smith,
I think you can log in via your hosting panel/Cpanel/FTP access. please check again.
Thank you again and regards
Hello Cheryl Smith,
Is there any plugin on your side called dms-reorder-old? I think it may cause a conflict with the code. please deactivate it and upload the WPDM PRO plugin. please check and let me know
Thank you again and regards
Hello Floriana Pintacuda,
You can add fields for the user dashboard edit profile section from Downloads > Settings > Quick Forms and checking the User Profile Fields switch button as I image attached,
please check and let me know
Thank you again and regards
Hello E Le,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Floriana Pintacuda,
hope you are well. Can you please elaborate more on your query? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ceska Centra,
Hope you are well. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello Cheryl Smith,
Hope you are well. For installing the PRO version, you can install it like other WP plugins. Just simply upload the WPDM PRO plugin, WP-Admin > Plugins > Add New to this section. Thus I hope it will work fine for you. And for the PRO plugin doc, you can explore it from here,
https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
Please check and let me know if you have any other queries.
Thank you and regards
Hello Robert Vintervind,
If your add-on/plugins are already renewed, you should can download them from here
If it doesn’t work, you can provide your order ID details in a private reply here. I hope you have understood now.
Thank you again and regards
Hello Robert Vintervind,
You should get a subscription license for one year. After one year of subscription, you should have to renew it. If it is expired, you have to renew it now. After renewing, I hope you can again download and use it on your site. I hope you have understood now. please check and let me know
Thank you again and regards
Hello Martin,
Hope you are well. And sorry for some inconvenience. We are checking the issue and already forwarded it to our team developers. Thanks for your appreciation.
Thank you again and regards
You are welcome too 🙂
Thank you again and regards
Hello Robert Vintervind,
Hope you are well. Please download your plugin/add-on copy from here again,
And install it again as a normal plugin. I hope it will work fine then. please check and let me know
Thank you and regards
Hello Martin,
I have forwarded your feature request. Thanks for your appreciation.
Thank you again and regards
Hello Martin,
The feature is not available yet. Shall I forward your requirement to our team developers? or you can also keep a feature request here,
or you can also take the custom upgrade service from here,
I hope you have understood. please check
Thank you and regards
Glad to hear that. If you get some free moments, Can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.
Hello Martin,
Hope you are well. Do you want to show the single download files too in the user dashboard recent download list section? I am meaning the attached a single file download from multiple files within a package. please elaborate on it. Hearing back from you.
Thank you and regards
Hello Jahdiel Mafukidze,
Hope you are well. And sorry for the inconvenience. Can you please share the issue-related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Antonio Inglese,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Glad to hear that. If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.
Hello Rita,
Please hover the mouse pointer Edit option from Downloads > All packages section as I image attached,
I hope then, you should get the package IDs as per your needs. please check.
Thank you again and regards
Thank you, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Morgan Pennec,
I think from the frontend package creation Select Members input box is not working properly while typing for members. This issue is coming from your theme style/script conflict, Switching the theme to Twenty Twenty-Three is working properly for the input box. please check and let me know
Thank you and regards
Hello Rita,
Yes, you have put the code snippet in your theme functions.php file. I hope it will work fine on your side. Thanks for your appreciation.
Thank you again and regards
Hello Morgan Pennec,
I can’t able to log in with your above credentials. Is there any conflicts or cache plugin problem on your side? please check and let me know
Thank you again and regards