Nayeem Riddhi

Hello Peter McManus,

The Image was coming from your theme sidebar right widget. You are able to change that. However, I have created a file in your theme called single-wpdmpro.php and commented out the sidebar code. please check now and let me know

Thank you again and regards

Hello Marcel,

I think the categories filtering for the packages, it is working properly here,

http://dev.intranet-ivt.de/test/

When you click a certain category it is filtering for the related packages. Please check

Thank you and regards

Hello Vincent,

For verification of your Google app, you can check this article,
https://support.google.com/cloud/answer/7454865?hl=en
I hope it may help you. please check and let me know

Thank you and regards

Hello Mike Doyle,

Hope you are well. If you are trying to improve small changes, you can do it through CSS. Or, if you need major improvement, you may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood.

Thank you and regards

Hello Vincent,

Please use a secure file or use proper naming convention of files and also check read/write permission for google drive documents/files. please check and let me know

Thank you again and regards

Hello Vincent,

I have tested here with another google drive file attached, and it is working properly here,

https://doc.bni-lr.fr/download/test-bni-lr/

I think it may be related to your file permission issue. please check and let me know

Thank you and regards

For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

I hope it may help you. Please check and let me know

Thank you and regards

Hello fancy lee,

please check now, if it works for you.

Thank you again and regards

Hello Peter McManus,

You can use this mail support@wpdownloadmanager.com. please check and let me know

Thank you and regards

Hello S J,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Peter McManus,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Vincent,

Can you please share the related package URL for the issue in detail? please check and let me know

Thank you and regards

Hello fancy lee,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello fancy lee,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Sorry for the inconvenience. We are checking the issue and soon you shall be updated.

Thank you and regards

Hello Vincent,

I have tested it here,
https://doc.bni-lr.fr/download/wpdm-test/
For the google drive add-on, the download is working properly, Can you please elaborate more on your issue? please check and let me know

Thank you and regards

Hello Iván Buceta Tamargo,

Sorry for the inconvenience. We are checking the issue and soon you shall be updated.

Thank you and regards

Hello Iván Buceta Tamargo,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Vincent,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Georgia,

Your order is active now. please check and let me know

Thank you and regards

Hello lzevon,

I have already forwarded your request. Thanks for your appreciation.

Thank you again and regards

Hello Georgia,

Hope you are well. And sorry for the inconvenience. I have already forwarded your issue to our team authority.

Thank you and regards

Hello lzevon,

you can keep a request for the name of the package title for form-lock add-on gravity form feature or I can also forward it to our related authority.

Thank you again and regards

Hello Marcel,

Can you please test the shortcodes for individual pages without the home page? I hope it will work properly then. please check and let me know

Thank and regards

please use the [wpdm_package_title] for getting the name of the package. I hope it will work fine for you. please check and let me know

Thank you and regards