Nayeem Riddhi

Hello david,

Glad to hear that, it is working now. However, for the auto-renewal issues, please send an order note from the older details page,

Page URL: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thank you again and regards

Hello david,

You can continue with this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, please check here, https://www.cedim.org/wpdm-test. Somehow jstable=1 is not working from your site or may be conflicting somewhere. please check and let me know

Thank you and regards

please check now. It is working now, https://www.cedim.org/wpdm-test/, please check and let me know

Thank you again and regards

Hello david,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Kevin Yarbough,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Trisha Miller,

Thank you too. You can also keep a feature request here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/

Thank you again and regards

Hello Marcel,

Yes, it is possible, you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/

Thank you and regards

Hello Olomedia,

We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.

Thank you again and regards

Hello Walter Del Prete,

For bulk apply, we have also an add-on called,

WPDM Default Values

please check and let me know

Thank you again and regards

Hello Olomedia,

I was checking which plugin was making conflict, generally, shortcode works in link-templates too in our testing site. please switch to your default theme, If the active plugins have a dependency on it. please check and let me know then.

Thank you and regards

Sorry for the inconvenience. We are checking the issue and forwarded the issue to the team developers. soon you shall be updated.

Thank you and regards

Hello CScience,

Can you please let me know, which version you are using, now? please check and let me know

Thank you again and regards

Hello CScience,

Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issue? while trying to access with your above credentials, I can’t able to access your downloads history page. please check and let me know

Thank you and regards

Hello Olomedia,

While checking your issue and plugin deactivation, suddenly access gets broken. Can you please tell me how you have set default templates for packages and can you please tell does the shortcode you are trying to print works in the page templates for the packages, please check and let me know

Thank you again and regards

Hello Walter Del Prete,

Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the  Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

I hope you have understood now.

please check and let me know

Hello Trisha Miller,

Hope you are well. Glad to hear that, our products helping you a lot. And we are also here helping your necessary queries. But, However, we don’t have offline documentation/PDF for now. I hope you have understood. Please let me know if you have any other queries.

Thank you and regards

Hello Marcel,

please check now. I have adjusted the Allow Access option for that package. I hope it will work fine now. please check and let me know

Thank you and regards

Hello Bradley Harrison,

Can you please elaborate more on your issue? Are you talking about the Select From Media Library or Select From Server option? please check and let me know

Thank you and regards

Hello Olomedia,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello dougvos,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Mike Doyle,

You may have to clear your site cache too for watching the effect. Otherwise, can you please give me the code snippet which you are trying to apply and please give your temporary wp-admin login details in a private reply for adjusting the issue?

Thank you and regards

Hello Marcel,

I think here, http://dev.intranet-ivt.de/test/ the packages may be sorted from the latest uploaded packages, can you please elaborate more on your issue? please check and let me know

Thank you and regards

Glad to hear that :). If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).