Forum Replies Created
Hello chile prevencion,
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello Kathleen,
Hope you are well. There issue you were seeing was related to an old PRO version, the latest versions of the WPDM free 3.2.70and pro 6.3.2 both are secure. you can continue both. I hope you have understood.
Thank you and regards
Hello Paiboon Limstit again,
Do you want to popup the download modal for image click? please let me know.
Thank you again and regards
Hello Tiziano Giupponi,
For now, for User Signup Approved ( A: Customer ) email template, the username and password do not appear in the email. However, the options are available for the User Signup Notification ( To: Customer ) email. And for registration redirection, it is working properly now. please check and let me know
Thank you and regards
Hello Paiboon Limstit,
Hope you are well. Do you want to popup the download modal for image click? please let me know. if possible, can you please, give your temporary wp-admin login details in a private reply for adjusting/checking the issue?
Thank you and regards
Glad to hear that. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Glad to hear that. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Tiziano Giupponi,
Hope you are well. And sorry for the inconvenience. Can you please let me know which mail template you are using? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello David Franzke,
Hope you are well. This option is not possible yet. However, we shall adjust it with the next update.
Thanks for your appreciation
Maybe, I have replied to it on another topic, However, Glad to hear that, your problem has been resolved. If you get some free moments, Can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.
Glad to hear that, your problem has been resolved. If you get some free moments, Can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.
Hello Jean Boudreau,
Your dropbox attaching files is working properly. Do you want to not have dropbox attaching files option in the front end? please check and let me know
Thank you and regards
Hello OSCAR DEL RIO ALVAREZ,
You have to use the [thumb_WxH] or [thumb_url_WxH] template tag in your related package link template. For more template tags and usage, please visit here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
thank you and regards
Hello OSCAR DEL RIO ALVAREZ,
For getting the attached video file player, you have to use [video_player_1200x800] and the same for the audio player, you have to use [audio_player]. I have checked the packages page template. please add those template tags related to your packages page template. please check and let me know then.
Thank you and regards
Hello Jean Boudreau,
I am located in Bangladesh.
Thank you
Hello Jean Boudreau,
Your shared login URL is not working. please check and let me know
Thank you and regards
Hello Holger Steinbach,
Hope you are well. Can you please let me know if you are using the free or the PRO version? please let me know
Thank you and regards
Hello OSCAR DEL RIO ALVAREZ,
Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello OSCAR DEL RIO ALVAREZ again,
Can you please share the issue related URL too? Hearing back from you.
Thank you again and regards
Hello OSCAR DEL RIO ALVAREZ,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Eric Johnson,
Hope you are well. And sorry for the inconvenience. The package-settings-section for frontend upload was hidden. I have made it visible by adding a code snippet from your Customizer > Additional CSS. Now when publishing a package the user will able to set the Allow Access option. Thus he/she will be able to see the files as well. please check and let me know
Thank you and regards
Hello Tim von Werne,
You can use a good FTP tool or there are also many migrating free plugins available on wordpress.org. please check those. I hope you should get a solution.
Thank you again and regards
Hello Tim von Werne,
Hope you are well. For transferring/migrating WPDM, you have to use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress. And keeping old download statistics, you can use your old database too. I hope you have understood. Please check and let me know
Thank you and regards
Hello Jean Boudreau,
Hope you are well. And sorry for the inconvenience. The Dropbox feature is working properly from our testing site. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards