Forum Replies Created
Hello Int Marine,
I am trying to login via FileZilla with your above credentials, here also needs Hostname, please check my attached image,
I hope you have understood now. please check and let me know
Thank you again and regards
Hello Lynda Caroline,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Int Marine,
Can you please provide the hostname too for checking the issue? please let me know
Thank you again and regards
Hello Int Marine,
Can you please let me know, where the /mnt directory is residing now? please let me know
Thank you and regards
Hello Elske Kortsmit,
For without an active plan for a certain user, it will show like this. But, after purchasing a plan, it will show the details. I hope you have understood now.
Thank you again and regards
Hello Elske Kortsmit,
After successfully purchasing a plan, the page will show your active plan as I image attached,
and please set the shortcode contained page, from your settings, Membership > Settings > General Settings > Pages as I image attached,
I hope you have understood now. please check and let me know
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Int Marine,
Can you please share your login site URL too? hearing back from you
Thank you again and regards
Hello Elske Kortsmit,
For changing the currency sign to another, you can check this option as I image attached from Downloads > Settings > Premium Package > Payment > Currency Configuration
please check and let me know
Thank you and regards
Hello Elske Kortsmit,
Hope you are well. Can you please share the related page URL and which shortcode you are using on that page? you can also elaborate on your requirements too. please check and let me know
Thank you and regards
Hello Int Marine,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Antonio Inglese,
I hope it will soon release the next version with the fix. I have already forwarded your issue. Thanks for your patience and appreciation.
Thank you again and regards
Hello Cioka Creativa,
The feature is working properly from my side with your provided URL. Can you please try one more time after clearing your browser, website, and CDN caches? I hope then, it will work properly from your side too. please check and let me know
Thank you again and regards
Hello Maggie Gaston,
Sorry for the inconvenience. I have checked that, there are many plugins installed on your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Jason Levandoski,
Yes, we are trying more user-friendly and bug free features to implement for your services. However, your mentioned bugs are in our investigation and we shall update them in the next releases. Thanks for your patience and appreciation.
Thank you again and regards
Hello Cioka Creativa,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issues? can you please attach a screenshot or a screen video for this? we shall check the issue in detail then. please check and let me know
Thank you and regards
Hello Jason Levandoski,
For #1, I have adjusted some settings from Downloads > Settings > Basic > File Download for the single download for Packages. please check
For #2, #3, and #4 issues, We are checking the issues and already forwarded these issues to our related team. Thanks for your patience and appreciation.
Thank you again and regards
Hello CG Pandey,
I think you are asking for pro add-on support. For pro add-on support, please post in the pro forum,
we shall help you with any issue
Thank you and regards
For many features with categories and tags, you can explore this add-on,
please check.
Thank you again and regards
Hello Brian Mikkelsen,
No, you can easily find files/packages by their title/name. I hope you have understood.
Thank you again and regards
Glad to hear that, your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Jason Levandoski,
Can you please point out your requirements? Thus, if possible, I can forward it to our related team. Thanks for your appreciation.
Thank you and regards
Hello Brian Mikkelsen,
Hope you are well. Are you using this search feature? https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/, this will bring you the related files/packages. please search with the files/package’s title name. please check and let me know
Thank you and regards
Hello Norma Longhi,
Hope you are well. And sorry for the inconvenience. please share the issue related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jason Levandoski,
I have adjusted the file active-theme > download-manager > download-page-clean.php. I think it may work properly now. please check and let me know
Thank you and regards