Forum Replies Created
Hello Elena Minakova-Boblest,
If you are trying to back up the 5.x.x WPDM version, you can keep your backup in your local drive. However, for the latest compatibility, you can update your copy to the 6.3.1 version from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please check and let me know then.
Thank you again and regards
Hello NWRDC Website,
I want to let you know that, the default search feature for WordPress works for posts/packages. I hope you have understood now.
Thank you again and regards
Hello Adage Groupe,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello NWRDC Website,
Normally search input field works for finding certain packages/files. If a certain search input field is not working as per your own custom requirements/for any taxonomy, you may keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or I can also forward it to our related team developers. I hope you have understood now. Thanks for your appreciation.
Thank you again and regards
For updating the WPDM PRO main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
Alternatively, You can also download them from here. And you can upload and install it as a normal plugin.
please check and let me know
Thank you and regards
Hello Elena Minakova-Boblest,
Hope you are well. And sorry for the inconvenience. Can you please update your WPDM PRO plugin to the latest version? I have checked that, you are using an old version of Download Manager (Version 5.0.2). please check and let me know
Thank you and regards
Hello CIALGAR,
Sorry for your inconvenience. Can you please open a separate ticket for your issue, please? We shall again check it for you. Thanks for your appreciation.
Thank you again and regards
You have to put the code snippet in your active theme functions.php file. Thanks for your appreciation.
Thank you again and regards
Hello NWRDC Website,
Hope you are well. Please let me know which shortcode you are using here,
https://nwrdcnet.wpengine.com/documentation/sms-documentation/
And do you want to find packages with the tag keyword search too? please let me know
Thank you and regards
Hello Cheryl Smith again,
Can you please elaborate on your requirements for this screenshot of what you are trying to achieve?
https://library.countrysidevillageretire.com/wp-content/uploads/2023/03/Capture.png
please check and let me know
Thank you again and regards
Hello Alexander Campos,
Hope you are well. You can also use Skip Lock for Loggedin User feature as I image attached,
or do you want it without being auto-downloaded to stay on the page replacing only a download button. please check and let me know
Thank you and regards
Glad to hear that. If you get some free moments, Can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot :). Thanks in advance.
Hello Floriana Pintacuda,
If you are trying to hide the about me field from edit-profile option from the user dashboard, you can do it from this directory
download-manager\src\User\views\dashboard\edit-profile.php in line number 20 you can adjust. and for keeping backup the file, you can follow this doc,
please check and let me know
Thank you again and regards
Hello Cheryl Smith again,
Can you please elaborate on your requirements, How do I display the documents in a sidebar?, you can provide a related URL/screenshot/screen video too. please check and let me know
Thank you again and regards
Hello Cheryl Smith,
I think you can log in via your hosting panel/Cpanel/FTP access. please check again.
Thank you again and regards
Hello Cheryl Smith,
Is there any plugin on your side called dms-reorder-old? I think it may cause a conflict with the code. please deactivate it and upload the WPDM PRO plugin. please check and let me know
Thank you again and regards
Hello Floriana Pintacuda,
You can add fields for the user dashboard edit profile section from Downloads > Settings > Quick Forms and checking the User Profile Fields switch button as I image attached,
please check and let me know
Thank you again and regards
Hello E Le,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Floriana Pintacuda,
hope you are well. Can you please elaborate more on your query? please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ceska Centra,
Hope you are well. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your appreciation.
Thank you and regards
Hello Cheryl Smith,
Hope you are well. For installing the PRO version, you can install it like other WP plugins. Just simply upload the WPDM PRO plugin, WP-Admin > Plugins > Add New to this section. Thus I hope it will work fine for you. And for the PRO plugin doc, you can explore it from here,
https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
Please check and let me know if you have any other queries.
Thank you and regards
Hello Robert Vintervind,
If your add-on/plugins are already renewed, you should can download them from here
If it doesn’t work, you can provide your order ID details in a private reply here. I hope you have understood now.
Thank you again and regards
Hello Robert Vintervind,
You should get a subscription license for one year. After one year of subscription, you should have to renew it. If it is expired, you have to renew it now. After renewing, I hope you can again download and use it on your site. I hope you have understood now. please check and let me know
Thank you again and regards
Hello Martin,
Hope you are well. And sorry for some inconvenience. We are checking the issue and already forwarded it to our team developers. Thanks for your appreciation.
Thank you again and regards
You are welcome too 🙂
Thank you again and regards