Forum Replies Created
Hello n/a,
Can you please share a screen recording video please for checking the issue in detail?
Thank you again and regards
Hello Andrea Ratti,
I have checked your issue. The filter is related to other plugins. WPDM doesn’t have any control over this. You may please ask for their support. I hope you have understood.
Thank you again and regards
Hello n/a,
If you share the site URL it will be easy to investigate. However, you can check the settings from Downloads > Settings > User Interface. And it may have a conflict between your plugins or theme. you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you again and regards
Sorry for the inconvenience for that. I think you are talking about the [file_list] files layout table design. For customizing this part design you may have to customize the core PHP file wp-content\plugins\download-manager\src\Package\FileList.php from here. Find here the callback function for [file_list]. please check and let me know, if I got your main problem.
Thank you again and regards
The download is working properly now, it was causing issues because of ourWPDM – PDF Stamper add-on, deactivating temporarily is working properly now. I am going to forward the issue to our related team authority. Thanks for your appreciation.
Thank you again and regards
Hello Ahmad Budairi,
Hope you are well. Are you searching for such options as Crop thumbnails as I image attached? It resides in Downloads > Settings > User Interface > Image and Previews section,
please check and let me know
Thank you and regards
Hello Leo Almeida,
Hope you are well. Are you meaning download the files where the shortcode is placed? For that, you can customize the link or can also use prebuilt link-templates, to customize link templates you can use template tags from here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
for the download URL, you can use
[download_url]
Usage:
<a href="[download_url]" class="btn btn-info">Download Now!</a>
Or you can also use [download_link]
And for backup safely your files, you can follow this doc,
please check and let me know
Thank you and regards
Hello Ernie high,
I have checked the package and download URLs here
It is not working properly as expected. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you again and regards
You can take screenshots and upload them here https://imgbb.com/ and share us too. please check and let me know
Thank you and regards
Hello n/a,
Hope you are well. And sorry for the inconvenience. please share the issue related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Mattia,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Does the Kinsta Cache module available, https://www.international-petroleum.com/ here too? Please let me know. However, I think somewhere the feature is conflicting from your end. It is working properly from our testing site. please check and let me know
Thank you and regards
Sorry for the inconvenience. Can you please provide the related screenshot? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Johanna Dunn,
I have checked your issue and found that switching the theme to another is working properly as expected. One of your theme options may be conflicts here with the feature. please check and let me know.
Thank you and regards
Has the problem been resolved from your side? please let me know
Thank you again and regards
you can check the new WPDM plugin src directory like this download-manager\src\Package\Package.php. So you can use like
use WPDM\Package\Package; please check and let me know, if it helps you.
Thank you and regards
Hello Ernie high,
I have tested the issue regarding the CSS FILE LIST custom template. However, I have also found that the packages are not viewable
The package URLs are giving This page isn’t working error. please check and let me know
Thank you and regards
Hello Jude Chain,
Hope you are well. If you are facing any issues with the license key, you can explore this doc
please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Cedric,
Hope you are well. For developer references, you can check these docs,
https://www.wpdownloadmanager.com/doc/action-reference/
https://www.wpdownloadmanager.com/doc/function-reference/
https://www.wpdownloadmanager.com/doc/filter-reference/
please check and let me know
Thank you and regards
Hello Keith Laurie,
I have checked from your staging site, I think your server settings this may cause the issue, there is also a module called Kinsta Cache available, can you please try it from a normal server? I have tested it here from the latest version. It is working properly here, https://wpdmpro.w3eden.com/wpdm-packages-2/
please check and let me know
Thank you and regards
Hello Jeremy Podger,
I have forwarded your requirement to the team authority. you shall be updated accordingly.
Thank you and regards
Hello n/a,
For viewing the packages in each category on the categories page, you can check this add-on,
and with the Front-end Category Manager add-on, you are allowed to manage categories and also package categories from front-end edit packages/create packages. I hope you have understood. please check and let me know
Thank you again and regards
Hello Keith Laurie,
I have tried the login URL. It is not working. Can you please check again?
Thank you and regards
You are welcome and Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).