Nayeem Riddhi

Hello Olomedia,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello dougvos,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello Mike Doyle,

You may have to clear your site cache too for watching the effect. Otherwise, can you please give me the code snippet which you are trying to apply and please give your temporary wp-admin login details in a private reply for adjusting the issue?

Thank you and regards

Hello Marcel,

I think here, http://dev.intranet-ivt.de/test/ the packages may be sorted from the latest uploaded packages, can you please elaborate more on your issue? please check and let me know

Thank you and regards

Glad to hear that :). If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).

Hello Peter McManus,

The Image was coming from your theme sidebar right widget. You are able to change that. However, I have created a file in your theme called single-wpdmpro.php and commented out the sidebar code. please check now and let me know

Thank you again and regards

Hello Marcel,

I think the categories filtering for the packages, it is working properly here,

http://dev.intranet-ivt.de/test/

When you click a certain category it is filtering for the related packages. Please check

Thank you and regards

Hello Vincent,

For verification of your Google app, you can check this article,
https://support.google.com/cloud/answer/7454865?hl=en
I hope it may help you. please check and let me know

Thank you and regards

Hello Mike Doyle,

Hope you are well. If you are trying to improve small changes, you can do it through CSS. Or, if you need major improvement, you may please knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood.

Thank you and regards

Hello Vincent,

Please use a secure file or use proper naming convention of files and also check read/write permission for google drive documents/files. please check and let me know

Thank you again and regards

Hello Vincent,

I have tested here with another google drive file attached, and it is working properly here,

https://doc.bni-lr.fr/download/test-bni-lr/

I think it may be related to your file permission issue. please check and let me know

Thank you and regards

For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:

function noindex_for_wpdm()
{
    if ( is_singular( 'wpdmpro' ) ) {
        echo '<meta name="robots" content="noindex, nofollow">';
    }
}

I hope it may help you. Please check and let me know

Thank you and regards

Hello fancy lee,

please check now, if it works for you.

Thank you again and regards

Hello Peter McManus,

You can use this mail support@wpdownloadmanager.com. please check and let me know

Thank you and regards

Hello S J,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Peter McManus,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Vincent,

Can you please share the related package URL for the issue in detail? please check and let me know

Thank you and regards

Hello fancy lee,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello fancy lee,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Sorry for the inconvenience. We are checking the issue and soon you shall be updated.

Thank you and regards

Hello Vincent,

I have tested it here,
https://doc.bni-lr.fr/download/wpdm-test/
For the google drive add-on, the download is working properly, Can you please elaborate more on your issue? please check and let me know

Thank you and regards

Hello Iván Buceta Tamargo,

Sorry for the inconvenience. We are checking the issue and soon you shall be updated.

Thank you and regards

Hello Iván Buceta Tamargo,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Vincent,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards