Forum Replies Created
Hello Arlene Hogan,
Hope you are well. Really sorry for the inconvenience. The features are working properly from our side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
I have tested it here now, https://staging.members.evolutionaryherbalism.com/download/wpdm-test/. It is working properly as expected. Please let me know if you are facing any issue more from your side. please check and let me know
Thank you and regards
Sorry for your inconvenience. I have checked your issue. The issue you are claiming is working properly from our side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and then let us know.
Thank you again and regards
Can you please check now? I have also tested here, https://www.csilodi.it/csilodi20wp/wpdm-test/. Please check and let me know
Thank you and regards
We are checking the issue and already forwarded the issue to the team authority. you shall be updated accordingly.
Thank you again and regards
Hello again,
And sorry for the inconvenience. The issue is created by other plugins. If our product doesn’t work properly, we should process your request. I hope you have understood.
Thank you and regards
Hello FRANCISCO JAVIER BEJARANO,
I have tested the Allow the user to copy text and graphics from the document option, and it is working properly from my side. Can you please let me know for checking other options which PDF viewer you are using on your Windows/Mac? please check and let me know
Thank you and regards
Can you please let me know, if are you talking about the Open in Browser option? Please check and let me know.
Thank you again and regards
Hello Rich Haslam,
While trying to login with the above credentials, credentials are showing incorrect. Can you please check and let me know?
Thank you and regards
No, I am not familiar with Spanish. You can continue with English.
Thank you and regards
You are also able to exclude dynamic pages (pages with parameters ) or download URLs ( /?wpdmdl=* ) from the cache plugin. please check and let me know, if it helps you
Thank you and regards
For attaching screenshots and elaborating more on your issue, you can use https://imgbb.com/ for uploading images.
Thank you and regards
Hello Roman,
You can talk and check the details here,
please check and let me know, if you need further any assistance.
Thank you and regards
please share your site login URL too.
Thank you again and regards
Glad to hear that, part of your problem has been resolved. However, for other issues, can you please share the related URL? you can also provide screenshots too. please check and let me know
Thank you and regards
You are using the free version, are you talking about the Open in Browser option? Please check and let me know
Thank you and regards
Hello Silvija Safranko,
The feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
Hello Pixel dd,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Sajah Popham,
Can you please share the site login URL too? please check and let me know
Thank you and regards
Hello Rich Haslam,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Brad H,
Hope you are well. if you are trying to Bulk Import with packages, you can follow this doc and for here the exported CSV file, you can’t able to directly import it,
and please follow this CSV file, you can also edit this file with the data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
please check and let me know
Thank you and regards
Hello FRANCISCO JAVIER BEJARANO,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? you can also share some screenshots too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Yes, this add-on.
Thank you and regards
For now, Single file download is not possible in an email-locked package. But you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know
Thank you and regards
Can you please update your WPDM - Archive Page add-on to the latest version? The current version is 4.4.6. please update and let me know then.
Thank you and regards