Forum Replies Created
Please check from the screen options menu whether the Feature Image Block option is checked or not as I image attached,
I hope this may help you
Thank you and regards
Hello Phill Outpost,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Michael Wynn,
Hope you are well. The issue may be appearing for your site cache cause. You may use a better cache plugin for working properly from your end. please check and let me know then.
Thank you again and regards
Hello Jeremie Sinic,
Hope you are well. And sorry for the inconvenience. please update to the latest version of the amazon s3 add-on for checking the issue. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello 127 Stvdio,
Are you talking about package file previews, you can also indicate or tell me which section you want to hide. Thus, I hope I can help you with your requirements and adjust it thereby. Hearing back from you.
Thank you and regards
Hello 127 Stvdio again,
I have checked your reply. But, still, I am clear on your requirements. Can you please provide a screen video too for elaborating on your query? please check and let me know
Thank you and regards
Hello Juan Carlos Maanso,
Hope you are well. if you are trying to Bulk Import with packages, you can follow this doc and for the exported CSV file, you can’t able to directly import it,
and please follow this CSV file, you can also edit this file with the data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
please check and let me know
Thank you and regards
Hello NA Baiden,
Hope you are well. And sorry for the inconvenience. please check if your private-message plugin active on your site or not. please check further, if the plugin conflicts with other active plugins. it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello 127 Stvdio,
Hope you are well. Can you please elaborate more on your issue hiding the file preview option? please elaborate more on it, I hope I can help you with it. please check and let me know
Thank you and regards
Hello Scott,
Hope you are well. For use in multiple sites/domains, you can use a Business/Developer license, for more details you can check here https://www.wpdownloadmanager.com/pricing/, please check and let me know if you have other queries.
Thank you and regards
Hello midihead7,
Hope you are well. I have brought information for you that your duplicated charges have been refunded accordingly. please check and let me know if you have any other queries.
Thank you and regards
Hello Tobias Schulte,
I have checked the issue without logging in for the download link, https://www.aimline-audio.com/product-details/panc-software-2/, and found that it is working as expected. Can you please elaborate more on your issue? please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Tobias Schulte,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Branislav Vuinovic,
Hope you are well. I have checked that, the topic has been marked as resolved. Has the problem been resolved on your side? please check and let me know
Thank you and regards
Hello Carlo Dojmi di Delupis,
Hope you are well. please tell us details about the information you want to put on the invoice. Thus, I can forward it to our related team authorities. please check and let me know
Thank you and regards
Hello midihead7,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
Hello Goode,
Email lock and file lock options should work properly from your site from the latest version. For checking it may have to update the plugin to the latest version. I hope you have understood.
Thank you and regards
Hello Bart van den Dool,
Hope you are well. For audio files, it will play for the related audio file and also it will display the audio file name. A package may contain multiple audio files, so the file name is relatable. However, if you want only the package name, it may require you to take a customization service. You may also knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
Hello Goode,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jeff Young,
Hope you are well. For the column/row spacing, and button size/spacing, you can adjust the shortcode parameter and can also customize the related link-template. And for the other options, you can use CSS or can take our customization services from here too, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
Hello Martin Santamaria,
Hope you are well. Are you searching for this option as I image attached,
This option is coming from the backend WordPress admin panel. please check and let me know
Thank you and regards
Hello Manuel,
Hope you are well. Are you searching for such an add-on like this,
please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Andy Gilbert,
I have checked your issue. The template hierarchy is not working from your active theme because it may be conflicts with your theme scripts. Switching to another theme the template file overwriting is working properly as expected. please check and let me know
Thank you and kind regards