Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 6,051 through 6,075 (of 20,457 total)
Apr 6, 2023 at 10:54 am
#185713
Moderator
Nayeem Riddhi
Staff OP

Hello Nico Veenman,

Sorry for the delay. I have again forwarded your issue to our team. Soon you shall be updated.

Thank you again and regards

Apr 6, 2023 at 8:54 am
#185706
Moderator
Nayeem Riddhi
Staff OP

Hello Lee Cloete,

Hope you are well. For your custom requirements, you may please knock here

Custom Upgrade Service


with your requirements. And turning off auto-renew, please send an order note from the order details page. If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires. I hope you have understood.

Thank you and regards

Apr 6, 2023 at 5:27 am
#185700
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Apr 5, 2023 at 10:31 am
#185670
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

Because of a required field, can you please keep the input field hidden type and set a default subject text for all users? Thus, I hope it will work for the email notification too. please check and let me know. if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Apr 4, 2023 at 2:06 pm
#185653
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

The backup file from this directory {active-theme}/private-message/pm-modal-form.php has not been updated. I have updated it from the latest version. Now I hope it is working properly. please check and let me know

Thank you again and regards

Apr 4, 2023 at 1:50 pm
#185652
Moderator
Nayeem Riddhi
Staff OP

Hello Ebru Naz İşanç,

I have checked your issue. The feature is working properly from our testing site. There is an error appearing while bulk updating in the browser console, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you and regards

Apr 4, 2023 at 1:38 pm
#185648
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

Attach file option is working properly from our testing site. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Apr 4, 2023 at 9:08 am
#185632
Moderator
Nayeem Riddhi
Staff OP

Hello Ebru Naz İşanç,

Hope you are well. I have checked that the topic is three months old. Has the problem persisted till now? please let me know. if possible, please share also your site login URL.

Thank you again and regards

Apr 4, 2023 at 7:06 am
#185630
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

We have released an updated version. please check your copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thank you again and regards

Apr 4, 2023 at 7:02 am
#185629
Moderator
Nayeem Riddhi
Staff OP

Hello Oliver Hernandez,

Hope you are well. I have checked your issue. First of all your SMTP mail server is not working properly. The mail for the download link is not sending properly. Then for Invalid Download Link, it can be for setting Stock Limit: 0 from your related package settings or also can be for old Master Key from your package. I have adjusted those for your shared package URL. please check and let me know

Thank you again and regards

Apr 4, 2023 at 5:48 am
#185619
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. However, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Apr 3, 2023 at 3:36 pm
#185609
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

Sorry for the inconvenience. We are checking the issue and hope that the update will be released by tomorrow. Thanks for your patience and appreciation.

Thank you again and regards

Apr 3, 2023 at 3:31 pm
#185608
Moderator
Nayeem Riddhi
Staff OP

Hello Adage Groupe,

Sorry for the missing. Does the email notification work for keeping the Subject field in the theme backup file? please check and let me know

Thank you and regards

Apr 3, 2023 at 3:26 pm
#185607
Moderator
Nayeem Riddhi
Staff OP

Hello Ivan Turatti,

I have checked your issue. The redirection somehow not working in the WPBakery builder, but normal editor it is working properly.

WPDM TEST

I have tested it here. please check and let me know

Thank you again and regards

Apr 3, 2023 at 2:53 pm
#185604
Moderator
Nayeem Riddhi
Staff OP

Thank you, if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards, Have a nice day!

Apr 3, 2023 at 10:22 am
#185599
Moderator
Nayeem Riddhi
Staff OP

Hello Craig McKee,

Have you set the WPDM login page? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Apr 3, 2023 at 10:17 am
#185598
Moderator
Nayeem Riddhi
Staff OP

Hello Ivan Turatti,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Apr 3, 2023 at 10:06 am
#185597
Moderator
Nayeem Riddhi
Staff OP

Thank you, Glad to hear that your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards, Have a nice day!

Apr 3, 2023 at 5:41 am
#185592
Moderator
Nayeem Riddhi
Staff OP

Hello Craig McKee,

I think the Login is required to access this page message is showing now for the related packages, I have checked it here too,

Model Policies


please check and let me know

Thank you again and regards

Apr 3, 2023 at 5:29 am
#185591
Moderator
Nayeem Riddhi
Staff OP

Hello portalkairos,

Hope you are well. I have checked your issue from this link,

https://portalkairos.org/arquivo-portal/jogo-reconhecendo-os-alimentos-e-sua-importancia

It is working properly here. Can you please elaborate more on your issue? please check and let me know

Thank you and regards

Apr 2, 2023 at 9:12 am
#185572
Moderator
Nayeem Riddhi
Staff OP

Hello Craig McKee,

You can disable a single download page link from the link template. You need to replace [page_link] with [title] from the related link template. For editing link templates, you can also follow this doc to backup your file,

Template Files


please check and let me know

Thank you again and regards

Apr 2, 2023 at 4:55 am
#185570
Moderator
Nayeem Riddhi
Staff OP

Hello Craig McKee,

Hope you are well. Can you please share the related URL? if possible, you can share a screenshot too elaborating on the issue. please check and let me know

Thank you and regards

Apr 1, 2023 at 11:52 am
#185565
Moderator
Nayeem Riddhi
Staff OP

sorry for the inconvenience. We are checking the issue and already forwarded the issue to our related team authority. Thanks for your patience and appreciation.

Thank you again and regards

Apr 1, 2023 at 5:18 am
#185536
Moderator
Nayeem Riddhi
Staff OP

It should work from the backup folder from your active theme. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Apr 1, 2023 at 5:15 am
#185535
Moderator
Nayeem Riddhi
Staff OP

Hello Armin,

Hope you are well. And sorry for the inconvenience. Can you please share your related CSV file in a private reply? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Viewing 25 posts - 6,051 through 6,075 (of 20,457 total)