Forum Replies Created
Hello Alchemy Lab,
Hope you are well. We do not have any parameter called empty_message for the shortcode. You can check details here for other parameters,
However, for custom features or requirements, you can ask here with your details requirements,
please check and let me know
Thank you and regards
Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).
The icons for download showing properly from my side. It may be a cache issue from your side. please clear your browser cache and let me know then.
Thank you again and regards
We are checking the issue and already forwarded the issue to the team developers. you shall be updated accordingly if any updates come.
Thank you again and regards
Hello Tilo Burkhardt,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
The issue has been fixed now. Instead of a link label, I have created a custom link template copy-call-action-template3 for all packages. Thus it is working properly now. please check and let me know
Thank you and regards
Hello Simhachalam konari,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I have again forwarded the issue to our team developers. you shall be updated accordingly if any updates come.
Thank you again and regards
We are checking the issue and already forwarded the issue to the team developers. you shall be updated accordingly if any updates come.
Thank you again and regards
Hello Alexander Reach,
Hope you are well. And sorry for the inconvenience. Can you please provide a proper image screenshot indicating your issue? please check and let me know
Thank you and regards
Has the problem been resolved on your side for the above issue? please elaborate on it. if a new issue arises you can also open a new topic for it. please check and let me know.
Thank you again and regards
Hello Devin Shawn,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
No, with elementor it may not come out with help. but you can also use https://www.wpdownloadmanager.com/download/gutenberg-blocks/ this add-on too. please check and let me know
Thank you and regards
Glad to hear that, your issue has been resolved. No, your page template has been already backup in thisyour-active-theme > download-manager > page-templates directory. However, If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance :).
Hello fusion x,
I have made adjustments to your page template following this doc,
and made adjustments here your-active-theme > download-manager > page-templates this directory. please check now and let me know
thank you again and regards
Hello fusion x,
Hope you are well. if possible, can you please, give your temporary wp-admin login details in a private reply for checking and adjusting the issue?
Thank you and regards
Hello John,
Hope you are well. Welcome here to our forum support. Can you please share which video you are talking about? Please check and let me know
Thank you and kind regards
For categories and subcategories hierarchy, can you please check this add-on demos and examples from here,
please check and let me know, if it helps for you.
Thank you again and regards
Hello Nicola Calisesi,
Hope you are well. And sorry for the inconvenience. Can you please share the issue related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Sure. please check and let us know, if any issues remained.
Thank you again and regards
Hello Henry Douglas,
Hope you are well. And sorry for the inconvenience. Are you using specific templates for demonstrating the categorized download files/packages? please elaborate on your issue. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I have tested it here with attaching from the server dir,
https://www.kennel-schmenger.net/download/wpdm-test/
It is working properly as expected. Can you elaborate more on your issue? please check and let me know
Thank you and regards
Hello zweigelb,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue? if possible, please also mention the attached server dir path where the issue is created.
Thank you and regards
Hello Jason Emanuelson,
Hope you are well. For now, we have no such feature like this, however, you will also capable of keeping a customization service request here,
https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood.
Thank you and regards
Hello n/a,
For displaying selected categories in the frontend, you have to use the template tags for categories via the page/link template. I hope you have understood.
Thank you again and regards