Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 551 through 575 (of 19,868 total)
in reply to: Cancel autorenew #207478

Nayeem Riddhi
Moderator

Hello tjscomputing,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Please kindly let me know if you have any more queries.

Thank you and kind regards

in reply to: Different files for translated page #207468

Nayeem Riddhi
Moderator

Hello Tom Mann,

Hope you are well. For different language translations you can use Gtranslate plugin, https://wordpress.org/plugins/gtranslate/, please kindly check if it fulfills your requirement. Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Ok, Please send an order note from this Page by following This with full details. Please check and let me know if you have any queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Ok, So, It maybe a question, how you have get informed that, those charges happend from WPDM or any WPDM product purchases? Please kindly check.

Thank you


Nayeem Riddhi
Moderator

You may got a mail regarding the purchases, can you please kindly check this? Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Sorry again, For your info. we generally don’t provide support via email, however, can you please share the order id details of your transactions/purchases. Please kindly check and let me know.

Thank you and regards

in reply to: Download button should redirect not open a popup #207452

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

in reply to: Download button should redirect not open a popup #207450

Nayeem Riddhi
Moderator

You can customize the template here, template="5cee83e8c6a2a" and link Download text to package link. Please kindly check.

Thank you

in reply to: Download button should redirect not open a popup #207448

Nayeem Riddhi
Moderator

Which shortcode you are using here, https://elmeq.aidemo.co.in/download-files/, please kindly let me know.

Thank you and regards

in reply to: Download button should redirect not open a popup #207444

Nayeem Riddhi
Moderator

Please kindly visit Edit Package > Package Settings > Lock Options. Please kindly check.

Thank you

in reply to: Download button should redirect not open a popup #207442

Nayeem Riddhi
Moderator

You have locked those packages from package settings, so it is behaving like this. You have to turn off that lock from its settings thus it will not behave like this. Please kindly check.

Thank you

in reply to: Download button should redirect not open a popup #207440

Nayeem Riddhi
Moderator

Hello Aarav Infotech,

Hope you are well. Please kindly share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: How to create a max quota #207437

Nayeem Riddhi
Moderator

For conditional upload limit , you may have to customize code or add speacial code and for general upload limit you can check this article,

How to Increase the Maximum File Upload Size in WordPress Download Manager

Please kindly check.

Thank you

in reply to: How to create a max quota #207435

Nayeem Riddhi
Moderator

Hello Cesar Azevedo,

Hope you are well. Can you please elaborate more on your requirement, thus I can understand the requirement properly. Please kindly check.

Thank you.

in reply to: Add to cart buttons for paid downloads in English #207434

Nayeem Riddhi
Moderator

Hello Daniel D,

Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: delete account #207427

Nayeem Riddhi
Moderator

Hello Giuseppe Uggeri,

Hope you are well. You can continue with your one account which account you want. Please kindly check and let me know if you have any queries more.

Thank you.

in reply to: user permissions #207424

Nayeem Riddhi
Moderator

Hello Giuseppe Uggeri,

Hope you are well. For your requirement, please kindly check this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/. Please kindly check and let me know if you have any more queries.

Thank you and regards

in reply to: Download link not showing on mobile #207414

Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme or maybe conditional display. Am i able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking.
Please kindly check and let me know.

Thank you and kind regards

in reply to: Download link not showing on mobile #207402

Nayeem Riddhi
Moderator

Please kindly check now.

Thank you

in reply to: Dropbox refresh token expiring #207401

Nayeem Riddhi
Moderator

What message you are getting for this issue? Please kindlylet me know.

Thank you

in reply to: Refund 4BC31ADC-0002 #207397

Nayeem Riddhi
Moderator

For cancelling auto-renew please send an order note from this Page by following This. Please check and let me know if you have any queries more.

Thank you and kind regards

in reply to: Disable licence auto-renew. #207394

Nayeem Riddhi
Moderator

You are welcome.

Thank you

in reply to: Disable licence auto-renew. #207391

Nayeem Riddhi
Moderator

Hello Corentin CPCI,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

in reply to: Download link not showing on mobile #207388

Nayeem Riddhi
Moderator
This reply has been marked as private.
Viewing 25 posts - 551 through 575 (of 19,868 total)