Forum Replies Created
Hello Peter Rozendal,
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to the authority. you shall be updated accordingly.
Thank you again and regards
Hello Peter Rozendal,
Hope you are well. Can you please elaborate more on your issue? if possible please share the related URL or you can also share a screenshot. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello,
The issue you are experiencing is due to your browser cache. Some days ago, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again. I hope your issue will be resolved then.
Thank you and regards
Hello Faisal Alrasbi,
Sorry for your inconvenience. Can you please provide some screenshots too indicating on your issue? please check and let me know
Thank you and regards
This page has not any downloads files or link, https://www.nabdh-alm3ani.net/press/download, can you please elaborate more on your issue? please check and let me know
Thank you again and regards
Hello Faisal Alrasbi,
Sorry for your inconvenience. Can you please elaborate more on your issue? I am not getting the issue properly. please check and let me know
Thank you and regards
Hello Faisal Alrasbi,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello CIALGAR,
I have checked the topic. I think the topic has been forwarded to our team developers. It shall be adjusted within the next update. please have some patience till then. Thanks for your appreciation.
Thank you again and regards
Hello CIALGAR,
Hope you are well. And sorry for the inconvenience. I don’t understand your problems clearly. Can you please clear it more? if possible, please share the related URL or some related screenshots too. you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
You are welcome.
Thank you again and regards
Hello Dave K,
Hope you are well. Are you trying to use this option as I image attached for the google drive add-on?
please check and let me know
Thank you and regards
Hello,
You are also capable to add CSS in templates section from Downloads > Templates > Page/link Template > CSS as I image attached,
please check and let me know, if it helps for you.
Thank you again and regards
Hello Paiboon Limstit,
We have fixed the issue. For the wp.org hosted add-ons, we maintain updates through wp.org, users will get the latest version from wp.org, we don’t update the site page for those add-ons, but downloads are always linked to the latest version from wp.org. I hope you have understood. please check and let me know
Thank you again and regards
Hello Simhachalam konari,
I have come forward with information that, you have to add data-package='[ID]' this portion too in this code snippet,
<a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download Now with URL </a>
Thus it will work properly for it. I hope you have understood. please check and let me know
Thank you again and regards
Hello Paiboon Limstit,
Hope you are well. And sorry for the inconvenience. For now, you can use the latest version from wordpress.org, I hope it will work fine for you. And for the website version, I am going to forward it to our related authority. Thanks for your appreciation.
Thank you again and regards
For downloading individual files, you can check our this add-on too,
please check the demos and the details. I hope it should work for you.
Thank you again and regards
The issue is already in our queue list. please have some patience. Thanks for your appreciation and patience.
Thank you again and regards
Hello,
Hope you are well. And sorry for the inconvenience. you can open a separate ticket for this issue. Now, can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Franco Cazzaro,
Hope you are well. Yes, for email lock single file download option will not be visible. And while downloading the package it will give a zip file for all files for the related packages. I hope you have understood. please check and let me know
Thank you and regards
Hello Cedric Aka,
Hope you are well. For adding an image for every package, you can use the Featured Image option from the package adding metabox. And for shortcode usage you can use [thumb_WxH] you have to use like this [thumb_800x500] in your package related link template/page template, for more details and template tags, you can check this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/
For administrator’s authorization from frontend package, you can check this option from the Frontend Access WPDM settings as I image attached,
For the third requirement, you may also check the second solution. please check and let me know
Thank you again and regards
Hello Simhachalam konari,
I have checked your issue. please check now, https://fluentgrid.com/support/. For now, for the related link template, you can use the [download_link] template tag instead of this section
<a href="[download_url]" class="wpdm-download-link wpdm-download-locked btn btn-primary"><i class="fa fa-download" aria-hidden="true"></i></a>
and for the above section issue, we are checking and I have already forwarded it to our related team developers. You shall be updated accordingly for that issue. Thanks for your appreciation.
Thank you again and regards
Hello Simhachalam konari,
Really sorry for the inconvenience. can you please, give your temporary wp-admin login details here too in a private reply for checking the issue?
Thank you again and regards
Hello Simhachalam konari,
I have checked your issue from your previous ticket. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Simhachalam konari,
I have checked your issue. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Alchemy Lab,
You are also able to keep a feature request here,
and for other shortcodes or feature hooks, you may please explore this doc
https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
please check and let me know
Thank you again and regards