Forum Replies Created
please share your site login URL too.
Thank you again and regards
Glad to hear that, part of your problem has been resolved. However, for other issues, can you please share the related URL? you can also provide screenshots too. please check and let me know
Thank you and regards
You are using the free version, are you talking about the Open in Browser option? Please check and let me know
Thank you and regards
Hello Silvija Safranko,
The feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
Hello Pixel dd,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Sajah Popham,
Can you please share the site login URL too? please check and let me know
Thank you and regards
Hello Rich Haslam,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Brad H,
Hope you are well. if you are trying to Bulk Import with packages, you can follow this doc and for here the exported CSV file, you can’t able to directly import it,
and please follow this CSV file, you can also edit this file with the data,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
please check and let me know
Thank you and regards
Hello FRANCISCO JAVIER BEJARANO,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? you can also share some screenshots too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Yes, this add-on.
Thank you and regards
For now, Single file download is not possible in an email-locked package. But you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know
Thank you and regards
Can you please update your WPDM - Archive Page add-on to the latest version? The current version is 4.4.6. please update and let me know then.
Thank you and regards
Hello,
Sorry for your inconvenience again. It can be part of conflicting with their script. Otherwise, it is working properly. If you ask for help from them, I hope you should get the patch solution. Thanks for your appreciation.
Thank you and regards
Hello Sajah Popham,
Hope you are well. And welcome to the forum. And sorry for your inconvenience too. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Silvija Safranko,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Lukas Barta,
Hope you are well. For downloading individual files, you can check our this add-on,
please check the demos and the details. I hope it should work for you.
Thank you again and regards
Hello Joel Wolfgang,
Hope you are well. I have forwarded your issue to our related team authority. In the meanwhile, you can continue with our History and Stats feature from the Downloads > Stats option. please check. Thanks for your appreciation.
Thank you again and regards
Hello Chris Clarke,
Can you please consult with the Avada support team too? You can also take their support for resolving the issue. please check and let me know
Thank you and regards
Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
The conflicting plugin is Avada Builder, while deactivating it is working properly now. I think it can happen to conflict with its styles/script option too. please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
I have checked your issue. Deactivating other plugins the form lock works properly. can you please enable/disable other plugins for checking which plugin causing the issue? please check and let me know
Thank you and regards
Hello frank,
You shall find your license key here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases as I image attached,
please check and let me know
Thank you again and regards
You can also collect the license key again following the doc.https://www.wpdownloadmanager.com/doc/settings/license/ if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I can’t able to login here, https://millpond.co.nz/wp-admin for checking the package details with your above credentials. please check and let me know
Thank you and regards