Forum Replies Created
Which service you are using now? Please kindly let me know I shall try to help you.
Thank you and regards
Glad to hear this. For Cron Job you may follow this article, https://www.wpdownloadmanager.com/mastering-cron-jobs-a-comprehensive-guide-to-creating-cron-jobs-with-cpanel-and-plesk-parallel/. Please kindly check.
Thank you
For updating WPDM Directory Addon or Archive Page addon please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. Please kindly check.
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The url I can’t able to access. You can share the file here, https://wetransfer.com. Please kindly check.
Thank you
Please give the CSV file with data that data you want to update also give the IDs column of your CSV. I shall try to help you for updating.
Thank you
Yes, id should need match with the existings packages ids, which are on your site Downloads > All Packages. Please kindly check.
Thank you
You should use existing IDs in your CSV in ID column, you need to just add ID column in the sample.csv file and updated data, thus I hope it should update with your new data. Please kindly check.
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Did it showed updated existing data successfull? And I can’t able to download the CSV file. If you used this file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, it should work for you properly. Please kindly check.
Thank you
I have information from our team that, it is working properly from our side, please kindly check the video here too,
https://drive.google.com/file/d/1DEw5_-XEvZlKvG5H57ur7dXI83IH8MQV/view?usp=sharing
Please kindly check.
Thank you
I have already again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Does the tag issue still remained with the latest version of WPDM Directory Add-on or Archive page add-on? Please kindly check and let me know.
Thank you and regards
It maybe disabled from your side for showing the plugin update information from your admin panel, for downloading the latest version, please kindly check from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, please kindly check.
Thank you and regards
Not possible as it is now, but package name will be included in the email body in the next version, however, for your requirement, it is possible through some customization, you can knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
Thank you
I have information from our team that, Please use the default “enter” button on a mobile keyboard located on the bottom right of the main alphanumeric layout as I image attached,
And search result is designed to display the packages after the Enter button is pressed. If you would prefer a dedicated button, please kindly contact our Customization Team for assistance here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
Please kindly check.
Thank you
Can you please check this article, https://docs.aws.amazon.com/AmazonS3/latest/userguide/cors-troubleshooting.html, it may help you. Please kindly check.
Thank you
Has the both problem been resolved? Please kindly check and let me know.
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The latest version is now, 4.6.2 for WPDM Directory Add-on or Archive page add-on. Please kindly check.
Thank you
Hello Chris Wolgemuth,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have information from our team authority that, you need to use a hidden field and as value use [wpdm_package_title], thus it will render the package title. And you have to use Live Form Pro version. Please check and let me know if you have need any more information.
Thank you and regards
No, I am talking about the shortcode appearance that you have modified, have you overriding the appearance from any plugin or your active theme that preventing the shortcode working as normal shortcode without modified version? Please kindly check.
Thank you
Does the issue page not found happening for all downloads? Can you please try saving permalink settings again, thus it may flush the settings. Please kindly check.
Thank you
We have not implemented option for WPForms, but we have option for Live Forms and Gravity Form [wpdm_package_id] as a default value, the tag will be replaced by package ID automatically when rendering a form. Please kindly check.
Thank you
Our team reports that,
The issue seems to be related to the users Amazon S3 bucket configuration. The upload request from users site to S3 is being blocked due to CORS (Cross-Origin Resource Sharing) restrictions, and that’s why the following errors are showing
error: https://prnt.sc/QVJiNPidBmb7
User need to edit the Cross-origin resource sharing (CORS) configuration for the S3 Bucket.
In the AWS console:
Navigate to S3
Find your bucket name in the search
Click the Permissions tab
Find the Cross-origin resource sharing (CORS) section and click the “edit” button
Put the json code, adding users domain origin to the AllowedOrigins array and save the changes.
json:
[
{
"AllowedHeaders": ["*"],
"AllowedMethods": ["GET", "PUT", "POST", "DELETE", "HEAD"],
"AllowedOrigins": ["https://user-site-domain.com"],
"ExposeHeaders": []
}
]Please kindly check and let me know.
Thnak you
Your live site doesn’t showing the old version. However, you are using the old version of WPDM – Archive Page. Please kindly update it to the latest version. Please kindly check.
Thank you
Hello Ralf Korn,
Hope you are well. Really sorry if you are facing trouble with this message. But we don’t update plugin frequently. It may be one time in per month or one time within two months. Please consider this for now. Please kindly check and let me know if you have any queries more.
Thank you and regards