Your shared credentials are not working. Please kindly check.
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Can you please kindly check adjusting the theme script enabling/disabling them? Please kindly check if it resolves the issue.
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Please kindly share the related URL and please keep active your admin login. Please kindly check.
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You can use any reset plugin from WordPress respository. Thus, you can reset database table of WPDM. Please kindly check.
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Have you tried with your Email? Please kindly check and let me know.
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The URL is not loading properly you have shared. You can also delete the title column from your shortcode. Please kindly check.
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Ow, I see. You didn’t purchased the add-on yet. However, the appearance of shortcode comes with WPDM Archive Page add-on/plugin, you need to purchase the add-on/plugin. Please kindly check.
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Yes, I am guessing so, the template maybe creating the issue or if database info update manually also can create this problem. If possible you can reset the database of WPDM thus the issue may get resolve. Please kindly check.
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We are here for helping you. Can you please kindly let me know what issues are you facing on our product? I shall try with my best to help you resolving the issues. Please kindly check.
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Hello Chelsea Profit,
Hope you are well. And sorry for the inconveneince. Your credentials are not working. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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It is looping through by WP_Query()
and for it by default it is sorting by,
orderby = 'date'
order = 'DESC'
Please kindly check and let me know, if you have any more queries.
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Can you please more elaborate, do you want the title of packages with their page link? Please kindly check.
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For now the shortcode doesn’t have such parameters. But you can also keep a feature request here for the requirement, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please let me know if you have any more queries.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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Hello Terry Kukle,
I have already replied on your another ticket. Please kindly check.
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Hello Maiza Vitoria,
Hope you are well. Thanks for writing to us. You can try page_link
in cols parameter. Please kindly check and let me know.
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Your login credentials are not working. However, have you attached files from media library option? You can also try Select Files option for attaching file for your requirement if it works for you. Please kindly check.
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Can you please delete WPDM PRO plugin and reinstall again the plugin if it get resolves? Please kindly check.
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Have your purchased WPDM Archive Page add-on yet? If you have already purchased the add-on, it should reside on your purchased account for download. Please kindly check.
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There are two options on When user is not allowed to download selection, you can choose anyone as per your need. Please kindly check.
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Hello x472134,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Terry Kukle,
Hope you are well. And really sorry for any such inconveneince. Can you please kindly let me know what issue you are facing and why you are requesting refund. I shall try to help you for making any resolution of your issue that you may need. Please kindly check and let me know.
Thank you and kind regards
Hello Austin,
[wpdm_my_downloads login=1]
shortcode doesn’t have any parameter like wpdm_category order_by=”publish_date” order=”desc”
. The shortcode appearance is now what is available params in add-on documentation. Please kindly check and let me know, if you have any queries more.
Thank you and kind regards