Forum Replies Created
Hello Simon Crone,
Hope you are well. You can try using this add-on, https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ for your requirements, you shall get the options for Enabling License and Applying discount for certain roles as I image attached from the package settings,
please check and let me know, if you have any queries.
Thank you and regards
Hello Anna Nguyen,
Thanks for writing to us. I shall inform you when any updated information comes. Thanks for your appreciation.
Thank you again and regards
Hello Maya Anderson,
Hope you are well today. We don’t provide elaborate code solutions in the support reply. However, if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue, if possible with some code tweaks.
Thank you and regards
Hello Dave Bergin,
Hope you are well. Thanks for writing to us. For now, we have no feature for filtering downloads by user role. But you can filter downloads by user’s name and email from Downloads > Stats > Download History. However, You can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request. please check and let me know.
Thank you again and regards
Hello Anna Nguyen,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Larry Longton,
Hope you are well. Thanks for writing to us. I have checked that, the topic has been marked as resolved already. Has the problem been resolved on your side? please check and let me know
Thank you and regards
Hello Diane Wright,
Hope you are well. And sorry for the inconveneince. If you are trying to authorization wait before downloading for shortcode wpdm_all_packages. You can restrict packages with the Allow Access option from the package settings, if you are trying user will not be able to download directly from the shortcode page, you can also adjust the shortcode appearance, for more details you can check here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ for cols parameter. And for premium packages, they should be added to cart before purchase. please check and let me know, if you have any queries.
Thank you and regards
Hello CIALGAR,
Keeping the backup file of src/__/views/email-templates to /{active-theme}/download-manager/email-templates should work fine. It is working properly from my testing site. You have to select the default template too fromEmail Settings as I image attached,
If the issue persists, if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Maya Anderson,
The search is not an Ajax submit form, the page will load again. You can also place the search shortcode on top of the page thus it will not require you to scroll bottom position. However, for your requirements, it requires customization of code, you can also take our customization services. I hope you have understood. please check and let me know if you have any queries.
Thank you and regards
They both are working. please check Downloads > Stats > Download History and Downloads > Subscribers > Email Lock section. please check and let me know if you have any queries.
Thank you again and regards
Hello Nick Gugliotti,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have tried downloading from this package, https://datateam.mx/download/wpdm-test/. It is working properly as expected for download history. If you enabled Email Lock for package downloads you can check the download stats from the Downloads > Subscribers > Email Lock section. please check and let me know.
Thank you and regards
Hello Jorge Garcia,
Can you please share the site login URL too? please check and let me know
Thank you and regards
I think this is your setup and credentials issue. Can you please check this article’s instructions carefully,
Thus, I hope it will resolve your issue. please check and let me know
Thank you and regards
Hello Jorge Garcia,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Maya Anderson,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Eva,
WPDM doesn’t slow down any process or loading. Can you please check if any PHP error message appears in the PHP log error info? Or does the page load fast without the WPDM contents? please check and let me know
Thank you and regards
The WPDM File cart add-on demo is here, https://www.wpdownloadmanager.com/download/wpdm-file-cart/ and also check the attached image here,
Here, https://www.wpdownloadmanager.com/download/wp-pro-membership/ WP Pro Membership is a separate plugin, and [wpdm_user_dashboard] is a shortcode of the Download manager plugin, for more details, you check this here,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/
And for your requirements,
#2, Various view of layouts, you can check Downloads > Templates > Page/Link Templates Preview and also the Import Template section
#3, For stats overview you can check the Downloads > Stats section
#4, For membership you can check our membership add-on, https://www.wpdownloadmanager.com/download/wp-pro-membership/ and for email collection before download, you can use the email lock feature, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/
#5, For stats and history overview you can check the Downloads > Stats > Download History section
#6, For this, you can check the User Dashboard shortcode, https://try.wpdownloadmanager.com/user-dashboard/?udb_page=download-history
#7, For cloud storage you can check these add-ons, https://www.wpdownloadmanager.com/downloads/cloud-storage/
#9, For theme you can check our Attire theme, https://www.wpdownloadmanager.com/download/attire-allinone-wordpress-theme/
#11, For category-based, you can give password lock individual files and also check them for category/tag
#12, For now, for Download Limit, you can check this add-on, https://www.wpdownloadmanager.com/download/download-limit/, you can also take any customization services too
#13, Can you please elaborate more on your requirements?
#14, For that, you can check the File cart add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/
#15, You can do this with this add-on too, ou can check the File cart add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/
please check and let me know, if you have any queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Guiding Stars,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can do this with the download manager pro plugin. For that, you need to attach the directory folder from the Attach Dir option as I image attached,
And for the folder view, you need to use the [dir_view] template tag in the package template. please check and let me know, if it helps you.
Thank you and regards




