Forum Replies Created
You are welcome. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
For the button shrink issue, I have adjusted it from the button test link template editor CSS section. please check now. However, for login layout design issues, It may need to take a customization request. Here, we don’t provide customization services without some code adjusting. I hope you have understood.
Thank you and regards
You can share the issue in screen recording using a tool like loom. Or you are also capable of sharing screenshots uploading here, https://imgbb.com/. please check and let me know
Thank you and regards
I have checked your shared URL now. It is working properly as expected. Have you excluded the downloads pages from cache from your cache plugin settings? please check that and let me know if this helps you.
Thank you again and regards
Can you please let me know where you want to place the modal login button? And for adjusting your requirements, if possible, can you please, give your temporary wp-admin login details in a private reply to adjust those issues?
Thank you and regards
please let me know which style you want to achieve. And for the main download button please elaborate on your requirements. You are also capable of editing style and behavior from Download > Templates > Template Editor, you can create new/clone existing templates. please check and let me know
Thank you and regards
Hello Alex Mac,
Hope you are well. Yes, possible, please let me know which format you want. And for your second question, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have just activated the WPDM – PDF Viewer add-on again. However, please let me know if you have any query more.
Thank you and regards
Hello Darren Tyler,
I have activated WPDM – PDF Viewer now, it is loading as normal as expected, https://iportal-energizer.com/downloads/energizer-in-amazon/. Can you please check again and let me know?
Thank you and regards
Hello junichiro shinkawa,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Jeremiah Castillo,
Hope you are well. Has the problem been resolved on your side? please check and let me know
Thank you and regards
Hello Alex Mac,
Can you please open a separate ticket for your issue? please check and let me know
Thank you and regards
Sorry for the inconvenience. We are checking the issue and already again forwarded the issue to our team authority. thanks for your appreciation.
Thank you again and regard
Hello Benjamin Ikwuagwu,
Please check now. you are also capable of adjusting the columns field from the screen option as I image attached,
and for shortcode copy, please click the copy icon, it will make it easy for you to copy the shortcode,
please check and let me know
Thank you and regards
Yes, the settings I have adjusted for you. Please let me know if you have any more queries.
Thank you and regards
Does the issue persist still now? Please check and let me know
Thank you and regards
For the standard wp-admin login page, you can set Downloads > Settings > Frontend Access > Front End Settings > Login page as None Selected. Thus it will give you the default wp login page. please check and let me know
Thank you again and regards
For your requirements, It needs to take a customization request. you may please contact here,
please check and let me know
Thank you again and regards
Please let me know if you are still facing any issues. please check and let us know
Thank you again and regards
Hello Siamak,
Have you moved your site from one hosting to another or cleaned the wp-content\uploads or wp-content\uploads\download-manager-files directory? WPDM attached files reside in wp-content\uploads\download-manager-files. But it is empty now. please check and let me know
Thank you and regards
Hello Bianca,
Hope you are well. Let me clarify more about your requirements, do you want to protect the nav menus from certain roles or users and appear menus after login for those users or roles? please check and let me know
Thank you and regards
Please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Please check now. I have set your login page from Downloads > Settings > Frontend Access > Login Page. And also the WPDM package pages interface is okay now. Multiple files attaching are also working as expected, https://www.laboratorioanalisifanci.it/refertionline/download/wpdm-test. please check and let me know
Thank you and regards
Hello Benjamin Ikwuagwu,
Can you please share the site login URL too? please check and let me know
Thank you and regards