Forum Replies Created
I have again forwarded your issue to our team authority. thanks for your appreciation.
Thank you again and regards
Have you tried this shortcode too?
[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC"]
please check and let me know
Thank you and regards
I have already forwarded your request to our related team authority. Thanks for your appreciation.
Thank you again and regards
Hello John,
I have tested it here. It is working properly as expected.
please check and let me know
Thank you and regards
You can check this issue by enabling/disabling style/scripts from Downloads > Settings > User Interface. It can conflict with other plugins and your active theme scripts too. you can also try enabling/disabling them. please check and let me know if you have any query more
Thank you and regards
Hello Melanie Reed,
Hope you are well. Please share your order ID details, thus we can proceed. Please let us also know if you have any suggestions for us or missing any feature you need, or any reason to cancel the subscription. please check and let us know
Thank you and regard
Hello John,
I didn’t find your access. Can you please again check and let me know
Thank you again and regards
Hello John,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Yes, possible. You are also able to add the image to the download button as the code here from your page/link template,
<a href="[download_url]" class="btn btn-info"><img src="Image_URL" /></a>
please check and let me know
Thank you again and regards
Hello Katleen,
Hope you are well. For now, you can customize the button appearance from Downloads > Settings > User Interface > Download Button as I image attached,
please check and let me know
Thank you and regards
Sorry for the inconvenience. I have again forwarded your issue to our team authority. thanks for your appreciation.
Thank you again and regards
Hello wenjay tew,
Sorry for your inconvenience. I have replied to your post on another topic. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconvenience. Have you changed anything for redirecting to the package page issue? please check and let me know
Thank you and regards
Hello Studio Caprioglio,
Redirecting to the package page it seems to new issue. Have you changed anything anywhere? However, for excluding with wpdm query parameter wpdmdl from your plugin you can check the details doc here, https://blog.litespeedtech.com/2018/05/09/query-strings-you-can-ignore/#:~:text=WordPress%20Plugin%20Level,line%2C%20using%20wildcards%20if%20desired.&text=Press%20the%20Save%20Changes%20button%2C%20and%20you’re%20done. please check and let me know
Thank you and regards
please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello ProWeb,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Studio Caprioglio,
I have come forward with information that, it is happening due to the cache plugin or any server-related cache, Please exclude with wpdm query parameter wpdmdl, which should resolve the issue. please check and let me know
Thank you and regards
Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.
Thank you again and regards
Hello Reeb,
You can add an Administrator user from the WP Admin > Users > Add New User section. you can provide credentials here in a private reply. please check and let me know
Thank you and regards
I have already forwarded your issue to our team developers. The task is in our queue list. I hope soon it will be updated.
Thank you again and regards
if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For your development backup and proper manipulation, you can take our customization services from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. However, for your information [file_list] or [play_list] are built from here, from this directory wp-content\plugins\download-manager\src\Package\FileList.php in 178 line number function called table. Please check and let me know.
Thank you and regards
Hello Marcel Allenspach,
Hope you are well. Thanks for writing to us. Can you please share which shortcode/section appearance you are trying to customize? please check and let me know.
Thank you and regards
Hello Reeb,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards