Nayeem Riddhi

Hello carin otten,

Hope you are well. You can set the download limit for packages or users using the download limit add-on. But for now, you can’t do with categories. That will require code customization. For that, you can knock here with your requirements,

Custom Upgrade Service

please check and let me know

Thank you and regards

please check now, I have adjusted some CSS like the below from the Appearance > Customize > Additional CSS section

.wpdm-front input::placeholder {
  color: #030303 !important;
  opacity: 1; 
}

.wpdm-front input::-ms-input-placeholder { /* Edge 12-18 */
  color: #030303 !important;
}

I hope it is working for now. please check and let me know

Thank you and regards

Hello Jay Brand,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

please check now, it should be in the author-dashboard folder from your child theme. And for your color issue, can you please more elaborate on it? if possible, please share a screenshot/related URL. please check and let me know

Thank you and regards

For adding an extra checkbox in the email lock form you can check our this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. I hope it will help you. please check and let me know, how can I help you more.

Thank you and regards

if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

The xcats parameter is not for the wpdm_archive shortcode, however, if you want I can forward the requirements to our team developers. please check and let me know

Thank you and regards

Have you checked the conflict with other plugin issues? please check through disabling other plugins. and for the error appearing issue, please share the related URL, thus we can check the issue further. please check and let me know

Thank you and regards

Hello Kenrick George,

Hope you are well. And sorry for the inconvenience. please share the related URLs. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

For hiding the Author column you can edit this file from the plugins\download-manager\src\AuthorDashboard\views\author-dashboard\list-packages-table.php directory file in line number 39. And for Keeping a backup of the file for the next update, you can check this doc, https://www.wpdownloadmanager.com/doc/template-files. please check and let me know, if you have any queries.

Thank you and regards

I have checked your issue. I can’t able to browse the download packages, it redirects me to the home page. are you facing this issue too? I have also checked there are many plugins installed on your site. It can have conflict with other plugins too. Am I able to check enabling/disabling plugins or you can also check? And for the policies page, it is under development. Please check and let me know what can I check further on your issues.

Thank you again and regards

Hello conceptfbo,

Hope you are well. For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

If still, the problem exists then you can also manually update the plugin

Thank you and regards

Hello Marco Da Rin Zanco,

Hope you are well. Thanks for writing to us. Can you please let me know which shortcode you are using here? please check and let me know

Thank you and regards

Can you please elaborate more on your issue? if possible, please share the related URL.

Thank you and regards

Hello Scott,

Your login credentials are not working. please check

Thank you and regards

Glad to hear that. please let me know if you have any queries.

Thank you and regards

The xcats parameter will only work with this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/. I hope you have understood. Please check and let me know

Thank you and regards

Hello Lina Christmann,

Hope you are well. Thanks for writing to us. If you search Hi10 instead of Hi 10, it has significant differences. Because every space make another string, Hi10 make another string or word. However, if you want keep more advance search result feature you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please check and let me know

Thank you and regards

Hello Lina Christmann,

Hope you are well. And thanks for writing to us. You can check our this archive page add-on and it demos

WPDM Directory Add-on

please check and let me know

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and regards

Hello Tamra Dugan,

Hope you are well. Thanks for writing to us. Your shared URL is not loading. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Sorry for the inconvenience. We are checking the issue and already forwarded the issue to our team authority. thanks for your appreciation.

Thank you again and regards

Credentials are not working. Giving empty error. please check.

Thank you again and regards