Forum Replies Created
Really sorry for the inconvenience. Our team maybe missed for this issue. I have again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Issue has been fixed. The add-on is not released with the fix version. I hope there will be a new version soon with fix. Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Ok, you will be updated accordingly, if any update comes. Please kindly check.
Thank you.
[doc_preview] is a template tag. It will work in WPDM Templates.
And for other queries,
#1. Yes, here has been added no-index meta for pdf viewer iframe.
#2, Yes, it is responsive.
Please kindly check and let me know if you have any queries more.
Thank you and kind regards
No, you can check from local enviroment. Please kindly check and let me know if you have any queries more.
Thank you and regards
Hello Jorge rojas,
Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your site ? Please kindly check and let me know.
Thank you and kind regards
Hello Marc Garfield,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Thomas Gerber,
Hope you are well. Thanks for writing to us. Please kindly check the demo and shortcode usage from here, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. After checking if any question remained please feel free to ask. Please kindly check.
Thank you and regards
Hello James Evans,
Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. Please check and let me know, if you have any more queries.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Please kindly share your order id details in the private reply.
Thank you
Hello mirko chiavari,
Hope you are well. Sometimes for server or technical issue auto-renew may not work properly. For getting update compatible with latest technology services you need to use this renews feature. However, if you want to cancel auto-renew, you can check this article, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check.
Thank you.
Hello Erik Conley,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL for checking the issue.
Thank you and regards
Hello MAT Course,
Order #: WPDM6912252862632 has been refunded now
Order #: WPDM60A8838317FA4 is active and you can continue with the update
Please kindly check and let me know if you have any queries more.
Thank you
Hello MAT Course,
Hope you are well. And really sorry for the inconvenience. I have again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have already again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconvenience. I have forwarded your issue to our related team authority again. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
If everything is working properly from your check, it is working. So, i don’t need to check further more. However, If any issue you have found please let me know, thus I can check. Also share the login URL for checking. Please kindly check.
Thank you
Please kindly check if you are using the latest version of WPDM Pro. However, glad to hear that, your issues have been resolved. Please kindly let me know if any issue remained thus i can check that after login.
Thank you
Hello Thomas Gerber,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.
Thank you and kind regards
Can you please try now. I have adjusted some settings. Please kinldy check.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards