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Sorry for your inconvenience. We are here to support you with any inconvenience. However, can you please share the crash report related our plugins. Or CPU usage statistics that showing high CPU using by our plugins compared to others, thus I can forward it to our team authority with the document. I hope you have understood. Thanks for your appreciation.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Please check now. I have added the below CSS in your WP-admin Dashboard > Appearance > Customize > Additional CSS section,
.wpdmap-card-filter .card-footer{
display:none !important;
}
.wpdmap-card-filter:nth-child(2){
display:none !important;
}Thus it is working as expected. please check and let me know.
Thank you and regards
if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
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If you are using WPDM PRO version the name should be here All Packages as I attached image here, Otherwise in the free version it should be All Files,
please check and let me know.
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For file_list there is an option available for file search. However, with general search option, You can’t able to search attached file names, but you can search the package name, please make a relationship between the file name and the packages, thus any visitor could find their desired packages or files. Please let me know, if you have any question more.
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For this page, https://linceiscuola.soluzione365.it/fondazione-lincei-scuola/archivio-modulistica-2/ loading the packages first browser load , please add the init=1 parameter in your shortcode. And for serach option, it will work for your packages name , attach file names will not come for search result. I hope you have understood. Please kindly check and let me know.
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Are you using WPDM free version? Does the menu is Downloads > All Fils, please confirm on it for better understanding.
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Hello Andrea Rossi,
Hope you are well. Thanks for writing to us. Can you please let me know, are you talking about attached files to appear in the search result? Please check and let me know.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue and I have again forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here. It will inspire us a lot.
Thanks.
If you are using Gutenberg block editor you can search and select the packages and adjust it with your requirements. please check and let me know. If the issue still persists please share the related URL and if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
If you are using gutenberg blocks you can try this add-on, https://www.wpdownloadmanager.com/download/gutenberg-blocks/, please check and let me know.
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Yes, we shall add those. However, Please let me know, if those settings helped you.
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Please check now. I have added !important to your CSS from Dashboard > Appearance > Customize > Additional CSS
.w3eden .c2a4 .wicon img {
border-radius: 0px !important;
}Please let me know, if you have any queries.
Thank you and regards
I have managed to access with VPN, however are you talking about border radius as I image attached,
Please check and let me know.
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The file you have shared showing memory addresses of your used services, here WordPress core service wp-includes has more than 20000 errors bb-plugin approximately 9500, wpdm-pdf-viewer has 8000, astra has approximately 2500. Here no error showing particularly only download-manager plugin. Can you please again check and let me know?
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It is still not working. please check here, https://drive.google.com/file/d/14JntFCzsv7IXQhh5Np0c5LNqqyUPS5QS/view?usp=sharing.
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The URL is not loading. Is there any services that blocking me ? please check and let me know.
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Sorry for the inconvenience. You can check these articles,
please check and let me know.
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I was just checking your issue, your site URL is not working. Can you please check and let me know?
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Hello Dave Bergin,
Hope you are well. For transferring/migrating WPDM, you have to use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress. And keeping old download statistics, you can use your old database too. I hope you have understood. Please check and let me know
Thank you and regards
Hello Francesco Dell’Anna,
Hope you are well. Thanks for writing to us. Can you please elaborate on your requirements? Please share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Yes, it has no risk losing any important stat data. However, I have no direct access for this mail support@wpdownloadmanager.com. Can you just share the link here or you can also share it in a private reply. I hope you have understood. Please check and let me know.
Thank you and kind regards