Forum Replies Created
I am not talking about the logo issue. Previous issues will be fixed in the upcoming version. Can you please let me know does the logo issue appeared in the user mail? please check and let me know.
Thank you and regards
Hello,
WPDM PRO has the last update on 6.5.4 – May 21, 2024. You may wait for the next update for the fixed version of your issues. I hope you have understood. And can you please let me know, are you claiming a new issue and logo of the email template as I image attached,
please check and let me know.
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Hello Emily Griffin,
Hope you are well. And sorry for the inconvenience. Are you trying to reset your password? please check and let me know.
Thank you and kind regards
Can you please let me know which template you are talking about? you can also attach a screenshot. please check and let me know.
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For this appearance and shortcode, you need to use this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. Please check and let me know, if you have any queries.
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I have just created a test package, name WPDM Test. please check.
Thank you again and kind regards
Hello again,
If you not got my message. It is not an issue. The preview displays with the latest package which you have created. Please check now, I have created a test package, the preview is showing properly as expected. please check and let me know.
Thank you and regards
Hello,
It is not an issue. The preview displays with the latest package which you have created. Please check now, I have created a test package, the preview is showing properly as expected. please check and let me know.
Thank you and regards
I can’t able to login your site with your previous shared credentials for checking the issue. Can you please check?
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Yes, for checking the issue from your wp-admin need credentials. I hope you have understood.
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Hello Thomas Gerber,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Can you please reactivate your login credentials for checking the issue? Kindly please check and let me know.
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Yes, the update is coming soon. Thanks for your patience.
Thank you again and regards
The feature is working properly from our testing site. However, Can you please reactivate your login credentials for checking the issue? please check and let me know.
Thank you and kind regards
Please check now, I have adjusted code with target="_blank" for page_link and backup the code file from your active-theme/download-manager/all-packages-shortcode.php file. Please check here, https://www.actuarialsociety.org.za/ts/?page_id=24740, if it is working properly. Please check and let me know.
Thank you and regards
The issue was with flat download URL, for now you need to keep flat download URL disabled as you are using number a title. However, with the next update we shall add the option to use custom base slug for flat download URL. please check and let me know.
Thank you and regards
Hello mauricio flores,
Hope you are well. Thanks for writing to us. Can you post your reply in english please? However, you may facing issue with license key, for that, you may explore this doc details, https://www.wpdownloadmanager.com/doc/settings/license/. Please check and let me know.
Thank you and kind regards
We have fixed the issue and the update is coming soon. Thanks for your appreciation.
Thank you and kind regards
I have information from our team developers that, we have queue of updates pending and we are still developing. We hope soon there will be a new version for one drive add-on. Thanks for your patience.
Thank you again and regards
Sorry for the inconvenience. We are checking the issue again and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
It may not be possible. But you can review the demo of the plugins and explore the features, if any question about any feature you can ask here. I hope you have understood.
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If such no error appears in the frontend or features you can continue. please check and let me know how can I help you more.
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Please, give your temporary wp-admin login details in a private reply for adjusting the issue
Thank you and regards
Sorry for the inconvenience. We are checking the issue again and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards