Forum Replies Created
Sorry for the inconvenience. We are checking the issue again and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
I think the issue is coming from your package naming format, if I change package name and slug numeric to text it works as expected. Please check and let me know.
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I have information from our team developer that, In the upcoming update ,we’ll incorporate essential features to enhance indexation friendliness. I hope thus, it will resolve your this issue too.
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For now, you may have to continue with this. We have another template tag, [product_preview_WxH] it also shows preview of the attached file. However, you can keep a feature request here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ for your requirements. please check and let me know.
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Can you please let me know which shortcode you are trying this? Please kindly check and let me know.
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Please reply here for your customization services, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade,
Please kindly check and let me know if you need any help.
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I have forwarded your message to our team authority. Thanks for your appreciation.
Thank you again and regards
Do you want to keep height of the images original, it may not possible for now. But you can increase the height of the image increasing the value like [image_gallery_400x600x4] or any other else. please check and let me know.
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Can you please elaborate more on your requirement with display the gallery image? Please kindly check and let me know.
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Your problem has been fixed . The problem was happening due to server cache, we have added some code to bypass it. please check and let us know.
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If you want to hide any section of download packages, you can edit the package related link/page templates. please check and let me know.
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Hello caston mashanda,
Hope you are well. Thanks for writing to us. Can you please let me know, do you want package title will be open in a new tab and is it any shortcode or you want when pressing download button it will open in a new tab. please check and let me know.
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Hello marwanist12,
Hope you are well. Please let me know if you are using the latest version of the plugins or not. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Sorry for the inconvenience. We are checking the issue again and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Please let me know, how can I help you more.
Thank you and kind regards
Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can check these template tags, [preview], [thumb_WxH], [product_preview_WxH], for more template tags and details you can check the doc too, https://www.wpdownloadmanager.com/doc/templates/template-tags/. Please check and let me know.
Thank you and regards
Hello,
I have forwarded your message to our team authority. Thanks for your appreciation.
Thank you and regards
Hello Felipe Iglesias,
Hope you are well. And thanks for writing to us. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Yes, you are right. However, please create a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/, thus we can add features that are needed and missing. I hope you have understood.
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Hello Thomas Gerber,
Thanks for writing to us. The feature is working properly from our testing site. if possible, please share the related URL and also give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regard
The feature is working properly from our testing site. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regard
You are talking about an extra add-on whose feature is also listed here, https://www.wpdownloadmanager.com/download/advanced-access-control/. WPDM PRO plugin is full-featured as it describes. Now, please let me know, how I can help you more.
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I can’t say about the changelog. But, please let me know if your issue is resolved or not. please check and let me know.
Thank you and regards
Hello,
For now, you can create a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or for immediate implementation you can take a customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please check.
Thank you