Forum Replies Created
Please check now. And the 3 forms are coming from your theme settings. please check and let me know.
Thank you and regards
Hello,
For title, while clicking will it open in new tab download file or open the package details page. please elaborate on it.
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It is now working. The issue was you didn’t setup Login Page from Settings > Frontend Access > Login Page. And on the login page form is repeating for your theme setup. Please check and let me know.
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Ok, when you will back again, never hesitate to knock us. We are here for your help.
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Glad to hear your issue has been resolved. However, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.
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The issue has been fixed. Please kindly wait for an update. Thanks for your appreciation.
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The download is working properly. I have tested here, https://staging.heskins.com/download/h3512-surface-primer-no-toluene/. Can you please elaborate on wp-login.php instead of your systems /my-downloads/ ? Please check and let me know.
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Your download not working because while pressing download button this error appears in the console as I image attached
And this error appears because you have two different protocol in your website, please check my attached image,
They need to be same. please check and let me know.
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The page needs to login , if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
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How you are trying to edit the link? Can you please give example , do you want open download in a new tab or flat URL link? please check and let me know.
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Hello Larry Longton,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
It is working in my mobile too. Please check my attached mobile image
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Sorry for the inconvenience. We are checking the issue again and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
The logo is coming properly for your file/package, please check my attached image,
please kindly check and let me know.
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Are you talking about title parameter for [wpdm_all_packages] shortcode opening a new tab? Please check and let me know.
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For [wpdm_tree] shortcode for sorting you can try cat_orderby it’s value (‘name’, ‘slug’, ‘term_group’, ‘term_id’, ‘id’, ‘description’, ‘parent’) and cat_order ( asc, desc) parameter for sorting categories. You can also set orderby( title, date, modified ) and order ( asc, desc). Please check and let me know. And for click on a PDF in the tree view, a detailed view opens issue, it is what it is now. You can use newwin=1 for opening the details page in a new tab. And download instantly it may require customization the code, you may knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or keep a feature request here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please check and let me know.
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Can you please share the related URL where the mail will come to my email account. I am checking with Everest form, but the mail is not coming as expected. please check and let me know.
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Have you backup any code in your theme for email-lock-form.php file? It is indicating your theme backup file wp-content/themes/aprea/download-manager/lock-options/email-lock-form.php on line 10. Please adjust it with the latest version. It may causing the issue. please check and let me know.
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Please update your copy to 6.5.4 latest version. I hope then it will resolve your issue. please check and let me know.
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You can change the image format too. However, here also I am checking from windows OS. you can check with Live Forms plugin too. please check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello Jefferson Enriquez,
Hope you are well. Thanks for writing to us. Can you please let me know which version of WPDM PRO you are using? please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Your shared screenshot is not working. However, can you please elaborate more on your issue and requirements? please check and let me know.
Thank you and regards
I have just tested from a test file with live forms here, https://pipstrend.com/download/wpdm-test/, it is working as expected. please check my attached image too,
please check and let me know.
Thank you and regards