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Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
I have again forwarded your issue to our team authority. Thanks for your appreciation.
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Hello Nrupesh Soni,
Hope you are well. For search result, can you please check this shortcode and its parameters, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/. Please kindly check and let me know.
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When the user registers, for redirecting to a specific page, you can use the redirect parameter in the shortcode like this, [wpdm_reg_form redirect='your_url']. And for Login page you can check the doc here for details,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/
please check and let me know if you have any queries more.
Thank you again and regards
Downloads > Subscribers section is only for Package Email Lock Subscriber, Google or Linkedin subscribers. For registered users you can check wp-admin > Users > All Users section. Please kindly check and let me know.
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Hello Larry Longton,
Hope you are well. Thanks for writing to us. Are you talking about Downloads > Subscribers section that when you register will show the entries here. Please kindly check and let me know.
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It will work for the latest verstion too. Please kindly check and let me know.
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We have a woocommerce add-on. It is not released yet, Please kindly contact through customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let us know.
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Hello Mark,
Hope you are well. Thanks for writing to us. I have already forwarded your request to our team authority. Thanks for your appreciation.
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Hello Mark Eden,
Hope you are well. Do you want to sell individual files with prices from the same package like here, https://wpdmpro.w3eden.com/download/individual-file-sell/. Please kindly check and let me know.
Thank you and kind regards
Enable/disable other plugins for checking or switching theme to another for checking, I think it will not take for than 10 minutes to check. If you permit me I can check or please kindly find this time when you can get it for checking. Please kindly check and let me know.
Thank you and kind regards
I have made the same setting in my test site. One package with multiple role also one user with multiple roles from All Users section, but the download limit is not causing any issues. By views, download count is not increasing. I think it may have a conflict between your plugins or theme. please kindly enable/disable other plugins for checking, you may also switch theme to another for checking. Please kindly check and let me know.
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I shall try to inform you if any updates come. Thanks for your appreciation.
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Hello Ceska Centra,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The Show download limit notice at front-end is also part of your issue. So, I have turned on this option, but it is not showing in the frontend as expected. Have you restricted other way for showing this? Please kindly check and let me know.
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Will turning on Show download limit notice at front-end show download limit notice on front-end, is there not any other restrictions? Please kindly check and let me know.
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For keeping backup of your template files, you can follow this doc,
Please kindly check and let me know, if you have any queries.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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Hello benchmark,
Hope you are well. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Really sorry for the inconvenience. I can’t able to login wp-admin backend with the credentials now. Please kindly check and let me know.
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I have forwarded your issue for adjusting it to our team developer. Please let me know if you have any more queries.
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Really sorry for your inconvenience. I think it is taking time to resolve your issue. But I can’t check your the attached file issues,
https://proofs.advisorsexcel.com/2024/weekly-dbr/i/download-limits-09.05.2024.pdf
https://proofs.advisorsexcel.com/2024/weekly-dbr/i/download-limits-09.05.2024_unique-only.pdf
for turning off the Download Limits notice on front-end. I have enabled Show download limit notice at front-end setting from Downloads > Settings > General, but it is not showing still now. Please kindly help on this. I hope your issue will be resolved ASAP. Please kindly check and let me know.
Thank you and kind regards
Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
