Home / Page 10

Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 226 through 250 (of 19,857 total)
1 2 3 … 9 10 11 … 793 794 795
Sep 20, 2025 at 5:18 am in reply to: WPDM Stats Filters Not Working #208587

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Sep 19, 2025 at 5:34 pm in reply to: WPDM Stats Filters Not Working #208580

Nayeem Riddhi
Moderator

Hello Crystal Fountains,

Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 19, 2025 at 8:44 am in reply to: Request and bugs (custom field, loader, dropzone, translation) #208571

Nayeem Riddhi
Moderator

Are you facing the two button texts translation? Save Changes , Save and Notify Admin text. Please kindly check and let me know.

Thank you and kind regards

Sep 19, 2025 at 8:21 am in reply to: Can’t download – An error occurred while processing the form.Please try again #208570

Nayeem Riddhi
Moderator

Hello luukmuu lakkanacheewan,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 19, 2025 at 4:50 am in reply to: Dropbox keeps disconnecting #208566

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Sep 19, 2025 at 4:28 am in reply to: How to disable previous and next package browsing #208565

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Sep 18, 2025 at 12:54 pm in reply to: Dropbox keeps disconnecting #208559

Nayeem Riddhi
Moderator

Please kindly let me know if you face issue again.

Thank you and regards

Sep 18, 2025 at 12:52 pm in reply to: WPDM Newsletter – Problem with subscribers and lists #208558

Nayeem Riddhi
Moderator

Am I able to enable/disable plugins or switching theme for checking if there any conflict between other scripts? Please kindly let me know.

Thank you

Sep 18, 2025 at 9:19 am in reply to: How to disable previous and next package browsing #208551

Nayeem Riddhi
Moderator

It is coming from your theme single.php file, you can also copy the single.php file of your theme, edit the file for next, previous section and rename it single-wpdmpro.php file. Thus, I hope it may resolve your issue. Please kindly check.

Thank you and kind regards

Sep 18, 2025 at 7:41 am in reply to: WPDM Newsletter – Problem with subscribers and lists #208547

Nayeem Riddhi
Moderator

Hello Edouard Boisset,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 18, 2025 at 4:48 am in reply to: Excel & Doc Previews Not Displaying #208543

Nayeem Riddhi
Moderator

It was changed somehow, please kindly check now, https://wpdmpro.w3eden.com/download/xlsx-file-test.

Thnak you

Sep 18, 2025 at 4:45 am in reply to: How to disable previous and next package browsing #208542

Nayeem Riddhi
Moderator

Hello Jay Adams,

Hope you are well. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 17, 2025 at 12:29 pm in reply to: Dropbox keeps disconnecting #208533

Nayeem Riddhi
Moderator

You may changing your login account or browser some conflict deleteing token access. Can you check it from different browser? Please kindly check and let me know.

Thank you and kind regards

Sep 17, 2025 at 10:12 am in reply to: File Browser Root changed #208529

Nayeem Riddhi
Moderator

Hello Matthew Skill,

Hope you are well. You can do it in the PRO version as I image attached,

Screenshot-from-2025-09-17-16-10-09

Please kindly check.

Thank you

Sep 17, 2025 at 7:56 am in reply to: WPDM – Archive Page: Delete during plugin update #208526

Nayeem Riddhi
Moderator

Hello Pascal Fischer,

Hope you are well. For updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.

Thank you and kind regards

Sep 17, 2025 at 5:17 am in reply to: Request and bugs (custom field, loader, dropzone, translation) #208524

Nayeem Riddhi
Moderator

I have checked that you have not set any dropzone page yet. Please kindly check.

Thank you

Sep 17, 2025 at 4:28 am in reply to: Dropbox keeps disconnecting #208521

Nayeem Riddhi
Moderator

Hello CScience,

Hope you are well. Can you please elaborate where it has been disconnecting? Does it disconnecting from backend attach file interface of dropbox? Please kindly check and let me know.

Thank you and kind regards

Sep 16, 2025 at 5:05 pm in reply to: Does Download manager work WpBakery? #208518

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Sep 16, 2025 at 8:48 am in reply to: filter proposal in wpdm package code #208510

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Sep 16, 2025 at 4:22 am in reply to: Excel & Doc Previews Not Displaying #208503

Nayeem Riddhi
Moderator

We have not any staging site. But on our test live site, we test the issues. Please kindly check.

Thank you and regards

Sep 15, 2025 at 3:36 pm in reply to: Mailchimp #208500

Nayeem Riddhi
Moderator

Can you please elaborate more? Please kindly check.

Thank you

Sep 15, 2025 at 3:29 pm in reply to: Request and bugs (custom field, loader, dropzone, translation) #208498

Nayeem Riddhi
Moderator

Please reactivate the login credentials for checking the issue. Please kindly check.

Thank you and regards

Sep 15, 2025 at 11:47 am in reply to: Not able to buy wpattire theme #208493

Nayeem Riddhi
Moderator

Hello Neera Kumar,

Hope you are well. Sorry for the inconvenience. Can you please share what issue you are facing while purchasing? Please kindly check and let me know.

Thank you and kind regards

Sep 15, 2025 at 5:20 am in reply to: Request and bugs (custom field, loader, dropzone, translation) #208485

Nayeem Riddhi
Moderator

I have updated information from our team that , user have to notify the admin manually, the email will not generate automatically. Please kindly check the attach image,

Screenshot-from-2025-09-15-11-09-28

Here user have to use Save & Notify Admin option. The automatic email option isn’t included because users might upload files by mistake, and the admin shouldn’t receive an email for those. For final confirmation, users need to notify the admin manually by clicking on the Save & Notify Admin button. If you want the admin to be notified automatically when a file is uploaded, please kindly contact us via customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and regards

Sep 14, 2025 at 4:01 am in reply to: How to Cancel a subscription on the site #208484

Nayeem Riddhi
Moderator

For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Viewing 25 posts - 226 through 250 (of 19,857 total)
1 2 3 … 9 10 11 … 793 794 795