Nayeem Riddhi

Nayeem Riddhi

@nayeem_riddhi Moderator Joined Dec 8, 2019
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Viewing 25 posts - 201 through 225 (of 20,960 total)
Jun 25, 2026 at 5:52 pm
#214731
Moderator
Nayeem Riddhi
Staff OP

The Attire theme, along with Attire Blocks, has been discontinued and will no longer receive updates. We are focusing on the Glamour theme(dedicated for Download Manager) and bringing improvements to it. Please kindly check and download it from here, https://www.wpdownloadmanager.com/download/wpdm-glamour-premium-wordpress-theme-for-digital-downloads/ and then check appearance, if it fits your requirements. Please kindly check.

Thank you

Jun 25, 2026 at 8:31 am
#214727
Moderator
Nayeem Riddhi
Staff OP

For the user email notification issue, if possible, can you please give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jun 25, 2026 at 6:57 am
#214722
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconveneince. We are checking the issue. I have already forwarded the two issues to our related team authority regarding it. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jun 25, 2026 at 4:35 am
#214721
Moderator
Nayeem Riddhi
Staff OP

Hello Jonathon,

Hope you are well. Yes, you can integrate Relevanssi with the [wpdm_all_packages] shortcode. Here’s how:

Add this code to your site:

add_filter('wpdm_all_packages_query_params', 'wpdm_all_packages_use_relevanssi');

function wpdm_all_packages_use_relevanssi($params) {
    if (isset($params['s']) && !empty($params['s'])) {
        $params['relevanssi'] = true;
    }
    return $params;
}

Add it to your active theme’s functions.php file at the bottom.

If you’d rather disable the search filter entirely, just add this CSS:

.wpdm-filter-toolbar__search { display: none !important; }

Go to Appearance → Customize → Additional CSS and paste it in.

Let me know if you need any help!

Thank you and regards

Jun 24, 2026 at 4:37 am
#214708
Moderator
Nayeem Riddhi
Staff OP

Hello Susie Japs,

Hope you are well. And sorry for the inconvenience. Can you please let me know if you are talking about the Messages > Settings > General section? Please kindly elaborate on this so I can check the issue on our testing site and let you know. Please also let us know which version of the plugin you are using now. Please kindly let me know.

Thank you

Jun 23, 2026 at 8:21 am
#214684
Moderator
Nayeem Riddhi
Staff OP

For adding in wpdm_category shortcode your custom filter, you need to customize download-manager plugin this folder files, /download-manager/src/Category/views, you can do it in your theme for the next plugin update thus not losing your custom adjustments following this doc, https://www.wpdownloadmanager.com/doc/template-files/, or

if you can’t able to adjust code, then you can order a customization service from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/.

Please kindly check and let me know if you have any queries more.

Thank you and regards

Jun 23, 2026 at 4:47 am
#214680
Moderator
Nayeem Riddhi
Staff OP

Hello Dave Griffin,

Hope you are well. Can you please let me know for which shortcode or feature you want to add your requirement? You can check the details feature of Advanced Custom Fields here, https://www.wpdownloadmanager.com/download/advanced-custom-fields/. Please kindly check and let me know.

Thank you and regards

Jun 18, 2026 at 5:08 am
#214614
Moderator
Nayeem Riddhi
Staff OP

I have updated download manager plugin to the latest, now it is working here properly, https://courts-stage.mystagingwebsite.com/forms/, please kindly check now.

Thank you

Jun 17, 2026 at 4:44 am
#214599
Moderator
Nayeem Riddhi
Staff OP

I have information from our team that, There is no way to make it live or reactivate a PayPal automatic renewal once it has been canceled. For now, please continue using this current license until it expires. After the license expires, you can simply purchase a new license and complete the payment again via PayPal. Please kindly check.

Thank you.

Jun 17, 2026 at 4:11 am
#214598
Moderator
Nayeem Riddhi
Staff OP

For now, tags don’t have such options. But you can customize the tag’s downloads appearance creating archive.php in your active theme. You can also keep feature requests here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know

Thank you and regards

Jun 16, 2026 at 3:37 pm
#214596
Moderator
Nayeem Riddhi
Staff OP

One of your tags, when click redirecting me to this page: https://pre.guichet-cpts-occitanie.org/document-tag/rgpd/. From this page, https://pre.guichet-cpts-occitanie.org/ressources-documentaires/, do you want to modify the design of the tag page? Please kindly let me know.

Thank you

Jun 16, 2026 at 3:05 pm
#214594
Moderator
Nayeem Riddhi
Staff OP

Hello Sitcom Software,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jun 16, 2026 at 1:27 pm
#214590
Moderator
Nayeem Riddhi
Staff OP

Hello Trágora SCA,

Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded it to our relevant team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jun 16, 2026 at 5:11 am
#214575
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. I have information from our team authority that, update card button has an issue. We are working on fixing it. Please kindly let me know if you have any more queries.

Thank you.

Jun 11, 2026 at 4:23 am
#214540
Moderator
Nayeem Riddhi
Staff OP

Hello HappyHelper,

Hope you are well. And sorry for the inconvenience. Can you please kindly let me know which add-ons or plugins you are facing the issue? Please kindly let me know.

Thank you

Jun 11, 2026 at 4:20 am
#214539
Moderator
Nayeem Riddhi
Staff OP
This reply has been marked as private.
Jun 10, 2026 at 5:16 am
#214514
Moderator
Nayeem Riddhi
Staff OP

I can able to access the plugins menu now. But there is no option I can find for deactivating or activating plugins. Please kindly check and let me know.

Thank you and regards.

Jun 10, 2026 at 5:13 am
#214513
Moderator
Nayeem Riddhi
Staff OP

I have information from our team that, please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, with your requirements. Please kindly check.

Thank you.

Jun 10, 2026 at 5:10 am
#214512
Moderator
Nayeem Riddhi
Staff OP

I have forwarded your requirement to our team. Please kindly let me know if you have any more queries.

Thank you and regards.

Jun 9, 2026 at 12:42 pm
#214509
Moderator
Nayeem Riddhi
Staff OP

Hello Greg,

Hope you are well. Instead of being brought to a download screen or download page on the website, opening the PDF in the browser or downloading the file is possible. And can you please let me know elaborately configuring to include the file categories in the slug requirements? Please kindly let me know.

Thank you.

Jun 9, 2026 at 12:03 pm
#214507
Moderator
Nayeem Riddhi
Staff OP

You can keep the feature request here: https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly let me know if you have any more queries.

Thank you and regards.

Jun 9, 2026 at 8:19 am
#214504
Moderator
Nayeem Riddhi
Staff OP

Files from a remote URL cannot be downloaded as a ZIP because they are not being served from your own server. Please kindly check; I hope you have understood the issue.

Thank you

Jun 9, 2026 at 5:27 am
#214502
Moderator
Nayeem Riddhi
Staff OP

With your access credentials, I can’t access the Plugins menu from the backend. Please kindly check.

Thank you.

Jun 9, 2026 at 5:09 am
#214501
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jun 9, 2026 at 4:25 am
#214499
Moderator
Nayeem Riddhi
Staff OP

Hello shihuang214,

Hope you are well. Can you please let me know where you want to add/implement/use this? Also the relation between the Download Manager plugin. Please kindly let me know.

Thank you and regards.

Viewing 25 posts - 201 through 225 (of 20,960 total)