Hasibul Amin Hemel

Hi,

You can select the specific icon for the package from the package settings Icons in the package edit mode.

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Please post your license in private reply to check.

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Hi,

Please install the latest version of the plugin. Please send the login in private to check the issue.

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Hi,

Download Manager adds the code to any file THAT HAS BEEN UPLOADED BEFORE. So if you upload a file, correct a mistake then re-upload the file, it will get the numeric prefix.

To get around it, rename the file before you upload it a second time. You can add version numbers to them. As long as the file name changes, the file itself can be identical.

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Yes, Its track only the unique downloads which are stored in the __wpdm_download_count for any package. And you can get redownloads count from the stat table/ download history.

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Hi,

Do you want to show the field to logged out visitor only?

Please send login info in private to check.

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Thanks for the solution. We will look into it.

Hi,

You can use custom link template and set the download url to open in new tab. Just use target blank like following example,

<a target="_blank" href="[download_url]">Download</a>

Creating a new template ( https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ )

Thanks.

Hi,

You can use the latest downloads widget to show latest packages in any place.

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Hi,

No, you won’t lose any data of the download manager if you deactivate and delete it for the update. After reinstalling all the data will be back.

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Hi,

You may follow this. Let me know if any error occurs.

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Hi,

Please disable other plugins to check. Also, see if the cache directory has the generated images for thumbs.

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Hi,

Please download the plugin from the purchase area.
First click on download which will take you to order details page, from there click on the download icon.

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Hi,

If you are purchased the pro version. Then you can get the pro version until one year of the purchase date. Please download the latest version from the purchase area.

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Hi,

For now, Please download the latest version from the purchase area.
– Then Unzip the plugin.
– Open FTP (filezilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

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Hi,

Can you please install the latest version of the plugin? I hope it will resolve the issue.

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Hi,

You can use this hook to add editional fields in registration form.

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Hi,

Please create a .htaccess file inside /download-manager-files/ dir and put following contents there:

RewriteEngine On
<Files *>
Deny from all
</Files>

This would protect your files inside the dir from HTTP access.

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Please send it through the email support@wpdownloadmanager.com

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Hi,

You can put the custom code for any specific widget anywhere in the theme.

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Hi,

If you are using siteground hosting, please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
</IfModule>

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Hi,

please include following in your .htaccess file in the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> SecFilterRemove 001868 </IfModule>

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Hi,

The individual download count is different from the download stat table. Here _ahm_download_stats is for the wpdm-stats. and __wpdm_download_count for single package downloads count.

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Hi,

The update will arrive soon. As we are working to fix some issues. This feature will be added in next update of default values addon to work with the frontend.

Thanks