Hasibul Amin Hemel

Yes, please test with the new version. Also if you got any error send login in private reply to check further.

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Hi,

You may follow this post.

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Hi,

Can’t access the page, please provide login info in private reply to check.

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Hi,

Do you have any query related download manager plugin?

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Hi,

You can reply to this thread in private. So your query will remain private.

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Hi Denny,

Please send login in private reply to check the issue.

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Hi,

Maybe you use custom template file in the theme folder for all downloads. Please send login to check the the issue. or removing the theme file /themes/rexus-child/download-manager/wpdm-all-downloads.php would solve the problem.

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Please use this code instead of the widget short-code in the header.php of the theme.

<div class="widget widget_wpdm_searchwidget"><div class="w3eden"><form action="https://hostingtun.org/maldboy/search-results/" class="wpdm-pro"><div class="input-group"><input type="text" class="form-control" name="search"><span class="input-group-btn"><button class="btn btn-default"><i class="fa fa-search"></i> Search</button></span></div><div class="clear"></div></form></div></div>

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Hi,

For PDF stamper error, please change the code in line 112 from: $log = new WPDM_Stats();
to: $log = new \WPDM\libs\DownloadStats();
Hope this will fix the issue.

What is your php version?

Please send login in private reply to check.

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Hi,

There might be issue with the latest version of PHP. Can you revert to PHP v7.0, we will debug this issue soon.

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Sorry, FTP login does not have any files, showing blank directories. Can you recheck?

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Hi,

Please send login details in private reply to check the issue.

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Hi,

I have modified the search bar action. It is working now.

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Hi,

Seems like your website is down. Please check.

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Hi,

I think latest version fixed the issue.

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Hi,

You can use Default values add on to bulk update all package.

Files are not playing that because the package has no file attached. Please recheck the imported files, the file maybe missing from the package or your download-manager-files folder.

Thanks

Hi @goode,

There is an issue with the update in the current version. Please follow the below process to update your plugin. (No data will be lost, As it is saved in the database)

Please download the latest version from the purchase area.

Either do with FTP:
– Then Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,

– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

Hi,

Do you have the latest version of membership plugin? Please provide login in private reply to check.

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Hi,

Seems like my IP is blocked by any security firewall. Please allow access from the IP of Bangladesh.

Thanks

Hi,

There is an issue with the update in the current version. Please follow the below process to update your plugin. (No data will be lost, As it is saved in the database)

Please download the latest version from the purchase area.

Either do with FTP:
– Then Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,

– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

Hi,

What is your server PHP version? Please check if there any error log available.

Thanks

It resizing the main image to fit into thumb size. You may upload check other image size and try to upload same size image.

Hi,

Please provide FTP login in private reply.

Thanks