Hasibul Amin Hemel

Hi,

Please check your download speed settings from Downloads Settings File Download section. Also, try enabling Output Buffering and resumable download.

Thanks

Hi,

It would be great if you can update your plugin to latest version.

Thanks

Hi,

Are you referring to (https://www.wpdownloadmanager.com/download/advanced-access-control/) this addon? Please check if you put all visitor in the allow access field, It should be blank if you manually select the user for any package with access control add-on.
Also, use the latest version of the plugin.

Thanks

Hi,

If you are using WP Pro membership plugin to create membership plan and put specific members on the specific plan. You can give access to specific categories for a plan with it. It will hide the packages which the members do not have access to the membership plan.

Are you using the latest version? If you can send login in private reply, I can check the issue. Because if you select hide everything then the package will not be shown to users.

Thanks

Hope this will resolve the issue, put it on theme CSS for desktop viewport only.

.toolbarButton:before {
       font-size: 10px;
     padding: 0px 1px;
}

Thanks

Hi,

Please post your license key in private reply to unlock it.

Thanks

Hi,

Popup window in mobile screen working fine. If you want to modify the CSS for the mobile device, you can do it from plugins\wpdm-extended-shortcodes\wpdm-extended-shortcodes.php line 497 wpdm_popup_link() function.

Thanks

Please enable it from Downloads Settings Frontend setings Load Lock Options Using Ajax option.

Thanks

Hi,

Our plugin will not store any personal data if you want. There is only one function where the user IP is saved for stat. We can disable it for you if you want to.

Thanks

Hi,

If you are using frontend to upload a package, you can use this action to send email after a package been saved.

Thanks

Hi,

As you did customization, you can send your details to customize@wpdownloadmanager.com for the customization request.

Thanks

Hi,

Not clear. Do you want to make the podcasts looks more like the downloads category view? You can use the template for the category to modify the podcasts template file. It will require custom modification.

Thanks

Hi,

Are you using the jquery carousel addon? You can set show=number value to define how much items you want to show.

Please give the page link to check, there might js conflict with the theme if the slider disappears.

Thanks