Humayon

Forum Replies Created

Viewing 25 posts - 2,076 through 2,100 (of 2,803 total)

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Aug 8, 2021 at 3:59 am in reply to: Download doesn’t work anymore #159300

Spectator

Hello @patrickvreeswijk,
Sorry for the inconvenience.
I don’t found any email yet. Have you emailed into this humayon@w3eden.com email?
Still the images are not visible like this. Please use this tool and then share the image link here?
Or even you can record me reproducing your issue using a tool like this?
Also, don’t forget to share the related page/file/package URL with us where the issue exists?
And make sure that your all other WPDM related add-ons are up to date as well which can be downloaded from here.
It helps me to quickly figure out the issue and squash it immediately.

Aug 8, 2021 at 3:29 am in reply to: WPDM did it again… -> not showing files anymore #159299

Spectator

Hello,
Sorry for the inconvenience.
Please make sure that you are using the latest version of the WPDM Directory Add-on which is right now 4.2.1.
If still, the problem exists, then provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Aug 6, 2021 at 11:44 am in reply to: Shortcode for “Guest Order Page” #159268

Spectator

Hello @thehaiccna,
Thank you for your query.
Please use [wpdmpp_guest_orders] shortcode for the guest order page.
With Regards

Aug 6, 2021 at 5:15 am in reply to: carroussel shortcode #159260

Spectator

Hello @xavierl,
Hope you are well.
We are sorry to say that “current-category” instead of “category-id” is currently not possible.
However, I have forwarded it to our core development team and they have ensured me that it will be available within the next update.
Thank you

Aug 6, 2021 at 2:53 am in reply to: Return to/Stay on Same page after logging in #159251

Spectator

You are welcome.
With Regards

Aug 6, 2021 at 2:27 am in reply to: Package size stays empty… #159250

Spectator

Hi @noomia,
When you add files by following this and visit the package for the first time then it should calculate the size automatically.
If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, make sure that you are using the latest version of the WPDM Pro which is 6.0.6now.
Thank you

Aug 6, 2021 at 2:09 am in reply to: WP Downloads Manager “All Files” link not working in back end #159249

Spectator

Hi @ukfastcar,
Thank you for your proper clarification.
Will you please give me your admin login credentials so that I can debug and adjust them for you?
Thank you

Aug 5, 2021 at 11:41 am in reply to: WP Downloads Manager “All Files” link not working in back end #159181

Spectator

Hello @ukfastcar,
In my inspection, I found that the Downloads►All Files section is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank you

Aug 5, 2021 at 11:37 am in reply to: Licence Key not recognised #159180

Spectator

Hi,
Glad to hear that worked.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Aug 5, 2021 at 10:24 am in reply to: Undefined Error #159172

Spectator

Hello @wjboyz,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Aug 5, 2021 at 8:41 am in reply to: WPDM Extended Short-codes – Tree view issue #159165

Spectator

Hello,
Glad to hear that.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Cheers!

Aug 5, 2021 at 8:23 am in reply to: How to change “download” words? #159163

Spectator

Hello @pierreg,
The source files related to packages are located in /src/Packages/.
You can change there based on your need.
However, you can follow this screencast as well I just made for you.
FYI, it will work for public downloads only and will not work for locked downloads.
Thank you

Aug 5, 2021 at 6:21 am in reply to: Problem after installing update #159156

Spectator

Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved.
Thanks

Aug 5, 2021 at 5:59 am in reply to: help #159152

Spectator

Hi,
Thank you for the credentials. Also, you forgot to share your site/admin login URL too.
Allow Access works based on user role not on an email.
However, We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
Thank you

Aug 5, 2021 at 5:12 am in reply to: Download Manager Pro – the new version 6.0.5 #159147

Spectator

Hello @david-partridge,
We have released a new version recently which is 6.0.6. Please update it to the latest version or you can download it from here.
Also, I assume you using the [wpdm_category] shortcode right?
You can set toolbar="0" to remove the form and title="" to remove the text.
If still, the problem exists then Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks

Aug 5, 2021 at 4:53 am in reply to: WP Downloads Manager “All Files” link not working in back end #159146

Spectator

Hi @ukfastcar,
Thank you for the credentials.
Please check now we have resolved your issue.
Cheers!

Aug 5, 2021 at 4:09 am in reply to: Return to/Stay on Same page after logging in #159143

Spectator

Hi @aloette1978,
Hope you are doing great.
If you put a link by following this image then it will change the “Login to Download” button link on package/download pages as well.
Thank you

Aug 5, 2021 at 3:11 am in reply to: Disable Auto-Renewal #159140

Spectator

Hi @serbermz,
Hope you are well.
In order to disable the auto-renew please drop a mail into the below email address.
support@wpdownloadmanager.com
Hopefully, your issue will be resolved.
Thank you

Aug 4, 2021 at 12:13 pm in reply to: Uncaught ReferenceError: wpdm_asset is not defined #159098

Spectator

Hello,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Aug 4, 2021 at 11:29 am in reply to: Uncaught ReferenceError: wpdm_asset is not defined #159091

Spectator

Hi @peter-malmbergdecisionbyheart-com,
We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
However, the Uncaught ReferenceError: wpdm_asset is not defined error has been solved in the latest version 4.2.0 of the Directory add-on update which has been released already. So, please update accordingly.
I hope it will work fine then.
Thank you

Aug 4, 2021 at 10:58 am in reply to: Uncaught ReferenceError: wpdm_asset is not defined #159086

Spectator

Hello,
Sorry for the inconvenience.
We are going to release the Directory Add-On update ASAP. Please update it sometime later which will fix the above-mentioned issue.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
With Regards

Aug 4, 2021 at 10:31 am in reply to: Category Short-code #159084

Spectator

Hello @sclarkefleetmaxx,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Aug 4, 2021 at 4:40 am in reply to: Server File Picker #159063

Spectator

Thank you for your great review. Also, a special request to you that if possible make it 5* which will keep us more inspired.
We will add the backup functionality in the future update. For, now you can use the export functionality as well by following this.
Import functionality is given below as well.

Bulk Import

Have a good day mam.
Cheers!

Aug 4, 2021 at 4:38 am in reply to: How to change “download” words? #159061

Spectator

Hi @pierreg,
For the bulk package update, you can use the below add-on.

WPDM Default Values

I hope it should work for your first question as well.
Thank you

Aug 4, 2021 at 4:29 am in reply to: How to create a gallery #159059

Spectator

Hello,
I hope you are very well.
You can show items in grid or list view, there is also limited style for image gallery in the WPDM Pro version, but for extensive options or a very custom look you have to do additional code customization.
Thank you

Viewing 25 posts - 2,076 through 2,100 (of 2,803 total)

← 1 2 3 … 83 84 85 … 111 112 113 →