Humayon

Hello @patrickvreeswijk,
Sorry for the inconvenience.
I don’t found any email yet. Have you emailed into this humayon@w3eden.com email?
Still the images are not visible like this. Please use this tool and then share the image link here?
Or even you can record me reproducing your issue using a tool like this?
Also, don’t forget to share the related page/file/package URL with us where the issue exists?
And make sure that your all other WPDM related add-ons are up to date as well which can be downloaded from here.
It helps me to quickly figure out the issue and squash it immediately.

Hello,
Sorry for the inconvenience.
Please make sure that you are using the latest version of the WPDM Directory Add-on which is right now 4.2.1.
If still, the problem exists, then provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello @thehaiccna,
Thank you for your query.
Please use [wpdmpp_guest_orders] shortcode for the guest order page.
With Regards

Hello @xavierl,
Hope you are well.
We are sorry to say that “current-category” instead of “category-id” is currently not possible.
However, I have forwarded it to our core development team and they have ensured me that it will be available within the next update.
Thank you

You are welcome.
With Regards

Hi @noomia,
When you add files by following this and visit the package for the first time then it should calculate the size automatically.
If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, make sure that you are using the latest version of the WPDM Pro which is 6.0.6now.
Thank you

Hi @ukfastcar,
Thank you for your proper clarification.
Will you please give me your admin login credentials so that I can debug and adjust them for you?
Thank you

Hello @ukfastcar,
In my inspection, I found that the Downloads►All Files section is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank you

Hi,
Glad to hear that worked.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Hello @wjboyz,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello,
Glad to hear that.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Cheers!

Hello @pierreg,
The source files related to packages are located in /src/Packages/.
You can change there based on your need.
However, you can follow this screencast as well I just made for you.
FYI, it will work for public downloads only and will not work for locked downloads.
Thank you

Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates then visit all tabs there.
Hopefully, your problem will be solved.
Thanks

Hi,
Thank you for the credentials. Also, you forgot to share your site/admin login URL too.
Allow Access works based on user role not on an email.
However, We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
Thank you

Hello @david-partridge,
We have released a new version recently which is 6.0.6. Please update it to the latest version or you can download it from here.
Also, I assume you using the [wpdm_category] shortcode right?
You can set toolbar="0" to remove the form and title="" to remove the text.
If still, the problem exists then Will you please share the related page/file/package URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks

Hi @ukfastcar,
Thank you for the credentials.
Please check now we have resolved your issue.
Cheers!

Hi @aloette1978,
Hope you are doing great.
If you put a link by following this image then it will change the “Login to Download” button link on package/download pages as well.
Thank you

Hi @serbermz,
Hope you are well.
In order to disable the auto-renew please drop a mail into the below email address.
support@wpdownloadmanager.com
Hopefully, your issue will be resolved.
Thank you

Hello,
Glad to hear that your issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Hi @peter-malmbergdecisionbyheart-com,
We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
However, the Uncaught ReferenceError: wpdm_asset is not defined error has been solved in the latest version 4.2.0 of the Directory add-on update which has been released already. So, please update accordingly.
I hope it will work fine then.
Thank you

Hello,
Sorry for the inconvenience.
We are going to release the Directory Add-On update ASAP. Please update it sometime later which will fix the above-mentioned issue.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
With Regards

Hello @sclarkefleetmaxx,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Thank you for your great review. Also, a special request to you that if possible make it 5* which will keep us more inspired.
We will add the backup functionality in the future update. For, now you can use the export functionality as well by following this.
Import functionality is given below as well.

Bulk Import

Have a good day mam.
Cheers!

Hi @pierreg,
For the bulk package update, you can use the below add-on.

WPDM Default Values

I hope it should work for your first question as well.
Thank you

Hello,
I hope you are very well.
You can show items in grid or list view, there is also limited style for image gallery in the WPDM Pro version, but for extensive options or a very custom look you have to do additional code customization.
Thank you