Humayon

Forum Replies Created

Viewing 25 posts - 2,001 through 2,025 (of 2,803 total)
Aug 16, 2021 at 4:33 am
#159841
Spectator
Humayon
OP

Hello @jennafurless,
I am sorry to say that you can’t make the entire table display due to your current theme layout. If you want to change the theme in the future then you can use our “Attire” theme instead which is optimized and works well with the WPDM.
https://wpattire.com/
Or, you can remove a column by using the below shortcode which should look like this.
[wpdm_all_packages items_per_page="20" categories="interventions,tools,promotion,socials" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download::155px"]
Yes, you need to list all of the categories in the “slug” area.
However, in order to remove the “[free_download_btn]” code for the premium page template, please activate the
Premium Packages - Sell Digital Products Securely plugin first and then remove this free download file.
Hopefully, your problem will be solved.
Thank you

Aug 15, 2021 at 8:03 am
#159812
Spectator
Humayon
OP

Hello @
Hope you are well and sorry for the delay.
Please you the below code in order to show the featured image in the link template.
<img src="[preview]" alt="Preview" />
You will find more details in the below docus as well.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
Thank you

Aug 15, 2021 at 5:22 am
#159803
Spectator
Humayon
OP

Hi @jennafurless,
Please use the category slug here by following this instruction.
I hope your problem will be solved.
Thank you

Aug 15, 2021 at 5:10 am
#159802
Spectator
Humayon
OP

Hi @leadoptimize,
Please enable From Lock from the edit package section by following this.
Hope your problem will be solved.
Thank you

Aug 15, 2021 at 4:11 am
#159798
Spectator
Humayon
OP

Hello @adjokic,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
However, please open a separate forum topic in the future by describing your issue there properly.
Thank you

Aug 15, 2021 at 4:04 am
#159797
Spectator
Humayon
OP

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there is no HTTP ERROR 500 error showing on the above-mentioned page.
If I am wrong then will please you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Aug 15, 2021 at 3:55 am
#159796
Spectator
Humayon
OP

Hi @yumaworks,
Sorry for the inconvenience.
According to the latest update of WPDM PRO, you also need to update the other WPDM related add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Aug 13, 2021 at 7:03 am
#159742
Spectator
Humayon
OP

Hello @debrareed,
Based on the error log it seems the errors are generating due to the activemember360 plugin.
Please deactivate or reconfigure it properly.
I hope your problem will be solved.
Thank you

Aug 13, 2021 at 6:54 am
#159741
Spectator
Humayon
OP

Hello,
Sorry for the inconvenience.
Well, Admin can’t reset the password from the front-end, it’s disabled for security reasons that’s why it’s showing the error code.
However, please check now we have adjusted your Forgot Password layout breaking issue. There was an error in the reset-password-form.php file which will also be implemented in the upcoming update.
Thank you

Aug 13, 2021 at 5:41 am
#159738
Spectator
Humayon
OP

Hello @d-draft,
Thank you for letting us know about it.
We have found the issue and will be adjusted in the next update.
With Regards

Aug 13, 2021 at 4:41 am
#159736
Spectator
Humayon
OP

Hello,
Sorry for the inconvenience.
Well, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking.
If, still the problem exists then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Aug 13, 2021 at 4:36 am
#159735
Spectator
Humayon
OP

Hello,
Hope you are well.
As the WPDM Pro 6.0.0 rebuilt the codebase from the ground, therefore, the above-mentioned directories are not present in the latest version 6.0.6 anymore.
However, please follow this in order to know more about the file permissions.
If still, you are facing the issue then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Aug 13, 2021 at 4:05 am
#159734
Spectator
Humayon
OP

Hello @jennafurless,
Hope you are well.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Aug 12, 2021 at 1:20 pm
#159690
Spectator
Humayon
OP

Hello,
Hopefully, within next week the update will be ready and roll out.
Thank you for your patience and cooperation.
Best Regards

Aug 12, 2021 at 12:56 pm
#159687
Spectator
Humayon
OP

Hi @ccbfdrc,
Based on your above-mentioned format it seems that HTML code can’t be used while importing package descriptions for now.
However, I have forwarded your request to our core development team and they have ensured that HTML code will support in the next plugin update.
Thank you

Aug 12, 2021 at 8:43 am
#159678
Spectator
Humayon
OP

Thank you very much.
Have a good day.

Aug 12, 2021 at 7:59 am
#159676
Spectator
Humayon
OP

Hello,
Glad to hear that it’s working now.
However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Aug 12, 2021 at 7:37 am
#159673
Spectator
Humayon
OP

Hello @shajela,
Yes, it’s possible.
You have to use the below add-on and then configure it by following its instructions properly.

WordPress Amazon S3 Storage Plugin


Also, we have released the updated version of the WordPress PDF Viewer add-on which is right now 2.1.1. So, please update it or you can download them from here.
Thank you

Aug 12, 2021 at 6:43 am
#159672
Spectator
Humayon
OP

Hi @fscedfu,
No, I haven’t change anything yet.
After the update please Go to Downloads>templates then visit all tabs there.
It should solve your issue. If it does not then please share a link where the 5cbda6187abge.php is appearing.
Thank you

Aug 12, 2021 at 6:17 am
#159669
Spectator
Humayon
OP

Hello,
Hope you are well.
In order to use the photography theme please download the child theme and then follow the procedures described in the below link.
https://scripteden.com/download/wordpress-portfolio-photography-theme/
Also, you can add the digital marketplace demo from the Attire theme Attire Layouts options by following this.
Thank you

Aug 12, 2021 at 5:26 am
#159664
Spectator
Humayon
OP

Hello @fscedfu,
Hope you are well.
In our inspection, we found that you are using an older version of the WPDM Pro.
We have released the latest version 6.0.6 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download the WPDM Pro from here.
I hope it will work fine then. If it doesn’t work, please share the related page/file/package URL with us where the issue exists.
Thank you

Aug 12, 2021 at 5:00 am
#159661
Spectator
Humayon
OP

Hi @aifs1964dm,
Glad to hear that the issue has been resolved.
Feel free to contact us again for further assistance.
With Regards

Aug 12, 2021 at 4:56 am
#159660
Spectator
Humayon
OP

Hi @pierreg,
Thank you for your opinion.
I will forward it to our core development team and we may add this in a future release.
With Regards

Aug 12, 2021 at 4:54 am
#159659
Spectator
Humayon
OP

Hello,
You are welcome.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thank you

Aug 12, 2021 at 4:29 am
#159656
Spectator
Humayon
OP

Hello @debrareed,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.6. Make sure that you are using the latest version or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Viewing 25 posts - 2,001 through 2,025 (of 2,803 total)