Humayon

Hello @pixelproduction,
Sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM Pro and WPDM Directory Add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Hello,
You can enable email lock by following this.
However, please post your issue in the WPDM Pro forum channel.
Thank You

Hi @mtsdcm,
Due to different time zone, it’ll be difficult to use Team Viewer.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank You

Hello @t2webmaster,
Sorry for the inconvenience.
First of all, make sure that you are using the latest version of the WPDM Pro plugin.
However, you can follow this setting which should resolve your issue.
Thank You

Hello @shajela,
No, there will not be any local copy when you will use auto upload to the S3 feature.
Hope you got it.
Thank You

Hello @saud,
Sorry for the late.
There are several resources about translation. However, You can follow the below resources.
Resource 1
Resource 2
Also, please check now we have resolved your control panel breaking issue. Make sure to clear your browser, website and CDN caches if you have any before checking.
Thank You

Hello @nerominded,
Glad to hear that you fund the plugin. In the latest version codebase has been rebuilt from the ground.
So, sometimes other plugins may prevent download functionality.
Hope you understand.
Thank You

Hi,
Sure please try and then let us know.
We will gladly help you.
Best Regards

Hi @bjh555,
If you use WPDM free version then you have to customize the related template file by following the below link. Where the associated file is this.

Template Files

However, with the WPDM Pro, you can do it easily by following this screencast.
Let me know if you need further assistance regarding this matter.
Thank You

Hi,
Thank you for your great compliment and cooperation as well.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day.

Hello,
Yes, the process has been successfully completed.
Have a look at this.
With Regards

Hello @bjh555,
Hope you are well.
Please use the [download_link] template tag which should solve the issue.
Details can be found in the below link.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
With Regards

Hello @fenomics,
Hope you are doing great today.
Please use toolbar="0" in order to disable the search bar at the top.
Thank You

Hi @ericbjohnson,
Glad to hear that it’s fixed.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!!

Hello,
We tried to log in to your admin panel.
But, Your website is somehow not accessible. It’s showing like this.
Let us know about it.
Thank You

Hi @tb-wpdownload,
In my inspection, I found that it’s working fine. Make sure to clear your browser, website and CDN caches if you have any.
Please check this screencast.
Thank You

Hi @nerominded,
It seems you are using a custom .htacess file. Can you please try after using the default WordPress .htacess?
Default .htacess can be found here.
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then.
With Regards

Hello @mtsdcm,
Hope you are well.
Make sure that you are using the latest version of the WPDM Pro and PDF Stamper add-on. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
With Regards

Hello,
We found a plugin conflict.
The Plugin Organizer plugin was causing the issue. We have deactivated it and it’s working fine now.
Thank You

Hi,
I don’t see any download button associated with that above-mentioned page.
Are you referring to this?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Hello @tb-wpdownload,
Sorry for the inconvenience.
In our test environment, it’s working fine.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, share the related page/file/package URL with us where the issue exists.
Thank You

Hi @dshank,
I just deactivated and then reactivated the plugin, and then tested with an order. Everything worked well.
Please check the most recent order details and it’s showing order details properly.
Have a look at this.
However, You should check now by placing a new order now and then let us know about it.
With Regards

Hello @ericbjohnson,
We found the issue and please check now we have resolved your issue with the latest plugin update.
The button text has been changed.
Best Regards

-Hi @boostmybrand,
Thank you for the clarification.
1. It’ll be fixed in the next update.
3. You have to disable it using CSS or by editing the relevant template file.
4. Please use the below add-on then remove All Visitor and then assign corresponding user roles who should be able to access the package after the login.

WPDM Default Values

With Regards