Humayon

Hi,
Glad to hear that the problem has been resolved.
Have a good day.
Regards

Hello,
Glad to hear that the issue has been resolved.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Regards

You are welcome.
Have a good day.

Hi,
Thank You for the details.
Please use the WPDM Packages widget instead by following this.
Regards

Hello @stephen-currahgmail-com,
I am a bit confused that since you have posted in the WPDM Pro forum so I assume that you have PRO access. 3.2.18 is the latest WPDM Free version where the latest WPDM Pro version is 6.0.8.
Please download and install the latest WPDM Pro from here.
file not found means files do not exist on the server or are not linked properly.
If still the issue exists, then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks

Hello @higginsd2010,
Yes, in that case please use the below CSS in Dashboard>Appearance>Customize>Additional CSS.

.w3eden .custom-select,.w3eden .form-control {
    font-size: 1.3rem;
}

Let me know if that solves the issue.
Thanks

Hello @parrocchiapontenure,
Hope you are well. And sorry for the inconvenience.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi,
Also, please update your WPDM Pro copy to the latest version which is right now 6.0.8.
Thanks

Hello @andrewandreyev-com-au,
Please make sure that you have enabled the guest checkout by following this setting.
If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Hello @thehaiccna,
We have released the Premium Packages - Sell Digital Products add-on update.
Please update your add-on right now which should resolve the issue.
Thank You

Hi,
We have released the Premium Packages - Sell Digital Products add-on update.
Please update your add-on right now which should resolve the issue.
Thank You

Hello @ikram_dirujii,
It’s working fine in our test environment.
Are you using the latest version of both WPDM Pro and Download limit addon?
If still, it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank You

Hello,
WPDM Pro latest version requires WordPress 5.3+.
Please update your WordPress and PHP version which should resolve the issue.
Thank You

Hi,
Your theme is overwriting the toolbar CSS that’s why it’s misaligned.
Please add the below CSS in Dashboard>Appearance>Customize>Additional CSS which should resolve the issue.
.card-body.panel-body .col-lg-2.col-md-4 {line-height: 0;}
Thank You

Hello @julieb559,
Hope you are well.
I guess you are using WPDM free version.
Make sure that you are using the WPDM Pro latest version which is right now 6.0.8.
You can download it from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Regards

Hi @yulia,
Hope you are well. And sorry for the inconvenience.
Plese download them from here.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then.
Best Regards

Hello @andrewandrewdonnan-com,
Hope you are well.
Based on the above-mentioned scenario you can select this option in order to overwrite an existing file.
Also, you can do it from Dashboard>Downloads>Asset Manager like this.
Thanks.

Hi @ak47full,
Yes, it will be adjusted in version 6.0.9.
I have forwarded it to our dev team. They will adjust and apply it in the upcoming update.
Hope you understand.
Thanks

Hi @taracox,
Hope you are well.
You will find the above-mentioned file in download-manager\src\Package\views\all-packages-shortcode.php.
Thank You

Hello,
Glad to hear that the issue has been resolved.
If, you still need further assistance regarding this matter then please let us know about it.
Thank You

Hello @gkmockups,
Sorry for the inconvenience.
Are you facing the exact similar issue mentioned on the previous support forum?
There can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please let me know then.
However, if still, the problem exists, then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks

Hello @ccbfdrc,
Hope you are doing great today.
I have forwarded it to our core development team and they have ensured that it has been noted for implementation with the next update.
Thank you for your cooperation.

Good Morning,
Plese add the below CSS in Dashboard>Appearance>Customize>Additional CSS

#wpdmpm-chat-panel .card .card-header,#wpdmpm-send-chat .btn.btn-primary {
    background: #e08bfc !important;
}

Hope it will work.
Thanks.

Hello,
You are welcome.
Have a good day.
Regards