Humayon

Forum Replies Created

Viewing 25 posts - 1,426 through 1,450 (of 2,803 total)
in reply to: Mailchimp not saving email list #164313

Humayon
Spectator

Hello @mpinder81,
Greetings for the day.
First of all, make sure that you are using the latest version of the WPDM Pro which is right now 6.0.9.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards


Humayon
Spectator

Hello @archatlweb,
I hope you are well.
Can you please let us know which shortcode you are referring to so that we can check and give you a better solution?
However, please provide us with your temporary wp-admin login details and site URL in a private reply as well.
Also, please share the related page/file/package URL with us where the issue exists.
Regards


Humayon
Spectator

Hello,
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any add-on from

User Dashboard


and install.
Please check now I have installed it for you and it should work fine.
Looking forward to hearing back from you.
Regards

in reply to: Advertisement In Link Template #164278

Humayon
Spectator

Hi,
Hope you are well.
Yes, you can implement ads by using shortcodes in the related link template. Like the below code snippet in your PHP file,

<?php echo do_shortcode('[your-shotcode]'); ?>

Let me know if you need further assistance regarding this matter.

Regards

in reply to: page template #164272

Humayon
Spectator

Hello @pluk64,
Greetings for the day!
Can you please let us know which one you want to change? Here is the refference.
Regards

in reply to: Excerpt #164234

Humayon
Spectator

Hello,
Thank you for the clarification.
We will implement the excerpt text formatting in the next update.
So, please cooperate and spare us some time.
Regards

in reply to: PDF Viewer error #164232

Humayon
Spectator
This reply has been marked as private.
in reply to: Error after update to verion 6.0.5 #164230

Humayon
Spectator

Hello,
Yes, it will be better and efficient.
Regards


Humayon
Spectator

Hello,
Yes, sure please try and then let us know about it.
Looking forward to hearing back from you.
Regards


Humayon
Spectator

Hi,
For the free version you can follow WordPress official instruction can be found here
Here is another good resource.
However, with the WPDM Pro, you can do it easily through the Download>Assets Manager section by following this.
Regards


Humayon
Spectator
This reply has been marked as private.
in reply to: PDF Viewer error #164193

Humayon
Spectator

Hello,
Please check now it’s working properly as it should be.
Auto-install sometimes fails due to auth error or server file permission issue.
Regards


Humayon
Spectator

Hello @kylie-messierstemconnector-com,

Greetings for the day!

According to the latest update of WPDM PRO, you also need to update the other add-ons specially WPDM - Form Lock as well. Please update WPDM - Form Lock, or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.

Regards


Humayon
Spectator

Hello @mel123488,
Greetings and welcome.
In that case, you can apply restrictions on that file by following this reference.
More details can be found in the below link.

How To Protect WordPress Media Library Files?


Hope that answers your query.
Regards

in reply to: Excerpt #164188

Humayon
Spectator

Hi,
In that case please use [tags] in the related page/link-template in order to show tags.
More details can be found in the below link.

Template Tags


Regards

in reply to: Excerpt #164174

Humayon
Spectator

Hello,
Please follow this in order to modify your excerpt.
Thanks.

in reply to: Excerpt #164169

Humayon
Spectator

Hello @sys_loc,
Hope you are well.
I am not clear about your query. Will you explain a bit more about your query?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, if possible please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue as well as share the related page/file/package URL with us where the issue exists.
Regards


Humayon
Spectator

Glad to hear that.
Have a good day.


Humayon
Spectator

Hi @cialgar,
Please check now PayPal payment method is working fine now.
Thanks.

in reply to: PDF Viewer error #164155

Humayon
Spectator

Hello,

The default doc preview uses a remote service where the logged-in user session is not known that’s why it shows such an error.

However, the doc_preview shortcode is related to the WordPress PDF Viewer add-on.
Please download and install it which should resolve your issue.

WordPress PDF Viewer

Hope that helps.

Regards


Humayon
Spectator

Hi,
Our dev team is investigating the issue and we will let you know an update about it.
Thank you for your patience and cooperation.
Regards

in reply to: Question about Private Message Plugin #164111

Humayon
Spectator

Hello @infoadvermarketing-com-au,

Greetings for the day!
You can try with other third-party plugins however it might not be compatible/functional as we haven’t tested with other third-party plugin integration yet.

However, in order to implement the above-mentioned functionality, you can mail your requirements to our customization team through customize@wpdownloadmanager.com
or
You may knock to the customized team through the below link as well.

User Dashboard

Hope that helps.

Best Regards

in reply to: High CPU usage from MySQL #164108

Humayon
Spectator

Hello @firetvsticks,
Hope you are doing great.
wpdm_signup_success only applies after a user submits the WPDM signup form and successful user signup and it’s not related to download functionality.
Hope you understand.
Regards


Humayon
Spectator

Hi @cialgar,
Hope you are well. And sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

in reply to: Email Entry Access #164097

Humayon
Spectator

Hello @searchbarmarketing,
Hope you are well and doing great.
We are sorry to say that currently, your requested functionality is not possible.
However, you can request it in the feature request section below.

Download Manager Pro Feature Request


If you need it urgently, then you can contact our customization team as well by mailing it through customize@wpdownloadmanager.com or through the below link.

User Dashboard


Regards

Viewing 25 posts - 1,426 through 1,450 (of 2,803 total)