Hello @mpinder81,
Greetings for the day.
First of all, make sure that you are using the latest version of the WPDM Pro which is right now 6.0.9
.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hello @archatlweb,
I hope you are well.
Can you please let us know which shortcode you are referring to so that we can check and give you a better solution?
However, please provide us with your temporary wp-admin login details and site URL in a private reply as well.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hello,
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any add-on from
and install.
Please check now I have installed it for you and it should work fine.
Looking forward to hearing back from you.
Regards
Hi,
Hope you are well.
Yes, you can implement ads by using shortcodes in the related link template. Like the below code snippet in your PHP file,
<?php echo do_shortcode('[your-shotcode]'); ?>
Let me know if you need further assistance regarding this matter.
Regards
Hello @pluk64,
Greetings for the day!
Can you please let us know which one you want to change? Here is the refference.
Regards
Hello,
Thank you for the clarification.
We will implement the excerpt text formatting in the next update.
So, please cooperate and spare us some time.
Regards
Hello,
Yes, it will be better and efficient.
Regards
Hello,
Yes, sure please try and then let us know about it.
Looking forward to hearing back from you.
Regards
Hello,
Please check now it’s working properly as it should be.
Auto-install sometimes fails due to auth error or server file permission issue.
Regards
Hello @kylie-messierstemconnector-com,
Greetings for the day!
According to the latest update of WPDM PRO, you also need to update the other add-ons specially WPDM - Form Lock
as well. Please update WPDM - Form Lock
, or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hello @mel123488,
Greetings and welcome.
In that case, you can apply restrictions on that file by following this reference.
More details can be found in the below link.
Hope that answers your query.
Regards
Hi,
In that case please use [tags]
in the related page/link-template in order to show tags.
More details can be found in the below link.
Regards
Hello @sys_loc,
Hope you are well.
I am not clear about your query. Will you explain a bit more about your query?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, if possible please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue as well as share the related page/file/package URL with us where the issue exists.
Regards
Glad to hear that.
Have a good day.
Hello,
The default doc preview uses a remote service where the logged-in user session is not known that’s why it shows such an error.
However, the doc_preview
shortcode is related to the WordPress PDF Viewer
add-on.
Please download and install it which should resolve your issue.
Hope that helps.
Regards
Hi,
Our dev team is investigating the issue and we will let you know an update about it.
Thank you for your patience and cooperation.
Regards
Hello @infoadvermarketing-com-au,
Greetings for the day!
You can try with other third-party plugins however it might not be compatible/functional as we haven’t tested with other third-party plugin integration yet.
However, in order to implement the above-mentioned functionality, you can mail your requirements to our customization team through customize@wpdownloadmanager.com
or
You may knock to the customized team through the below link as well.
Hope that helps.
Best Regards
Hello @firetvsticks,
Hope you are doing great.
wpdm_signup_success
only applies after a user submits the WPDM signup form and successful user signup and it’s not related to download functionality.
Hope you understand.
Regards
Hi @cialgar,
Hope you are well. And sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hello @searchbarmarketing,
Hope you are well and doing great.
We are sorry to say that currently, your requested functionality is not possible.
However, you can request it in the feature request section below.
If you need it urgently, then you can contact our customization team as well by mailing it through customize@wpdownloadmanager.com
or through the below link.
Regards