Page 56 – WordPress Download Manager

Nov 17, 2021 at 3:10 am in reply to: Error on Download “Sorry! Support and Update Access Period is Already Expired” #164668

Humayon

Spectator

Hello,
Sometimes your websites loads but sometimes it does not.
However, please make sure that you have configured the Paypal configuration fields properly. Have a look at this.
If still, the problem exists then please set up a test payment mode so that we can check it properly.
Regards

Nov 17, 2021 at 3:00 am in reply to: Direct Download from Accordion Link and bypass package download page? #164666

Humayon

Spectator

Hi,
Here are the images.
Related Image 1
Related image 2
In short, Assign the proper Allow access from the package edit section.
Regards

Nov 17, 2021 at 2:49 am in reply to: Auto Publish Not Working #164664

Humayon

Spectator

Hello,
Glad to hear that the auto-publish feature issue has been resolved now.
Also, I have responded to your other ticket. Please check that.
Regards

Nov 17, 2021 at 2:48 am in reply to: Direct Download from Accordion Link and bypass package download page? #164663

Humayon

Spectator

Hello,
Thank you for the clarification.
[download_url] is not showing the correct URL because you have set it to Block the download URL when a user is not allowed to download like this.
The valid/actual link will show only for the Allowed access.
I hope you understand now.
Regards

Nov 17, 2021 at 2:26 am in reply to: Direct Download in New Tab – And Invalid File Type #164662

Humayon

Spectator

Hello @akotherm_hompage,
Greetings for the day.
To achieve instant download functionality without going to a separate page, you have to edit the related link templates and then use [download_link] instead of the [page_link] template tag.
Template tag details can be found in the below link.

Template Tags

Also, follow the template override procedure as well.

Template Files

About the Open in new window issue please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
In order to resolve the Invalid File Type issue please follow these settings or you can specify the related file types there as well.
Regards

Nov 16, 2021 at 2:37 pm in reply to: Box.com Button Missing #164627

Humayon

Spectator

This reply has been marked as private.

Nov 16, 2021 at 2:18 pm in reply to: Direct Download Link can’t be removed #164625

Humayon

Spectator

Hello,
Please give admin privilege to your above-mentioned account so that I can check and give you a better solution about it.
Thanks.

Nov 16, 2021 at 2:02 pm in reply to: Paid 300 and only have Pro? #164624

Humayon

Spectator

Hello,
You have purchased the Full Access Pack Pro license.

Full Access Pack

The price chart is showing prices for the base WPDM Pro Only.
I hope you understand now.
Regards

Nov 16, 2021 at 1:56 pm in reply to: Box.com Button Missing #164623

Humayon

Spectator

Hi,
We have released the Box.com Explorer add-on update.
Please update your copy which should resolve your issue.
Regards

Nov 16, 2021 at 1:42 pm in reply to: Guest checkout problem #164621

Humayon

Spectator

Hello,
It’s working fine in our test environment.
Can you please clear your site cache? Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Thanks.

Nov 16, 2021 at 1:15 pm in reply to: Error on Download “Sorry! Support and Update Access Period is Already Expired” #164619

Humayon

Spectator

This reply has been marked as private.

Nov 16, 2021 at 3:35 am in reply to: Auto Publish Not Working #164588

Humayon

Spectator

Hello,
I need two accounts basically.
One should be an admin role and another one will be an ordinary user role so that we can check and make sure that everything is working properly.
Thanks.

Nov 16, 2021 at 3:35 am in reply to: Direct Download from Accordion Link and bypass package download page? #164587

Humayon

Spectator

Hello,
Yes, the URL is correct, if you have selected the Mask Download link option.
Anyway, are you still facing any issues while downloading directly?
As the website you have shared is asking for a password like this.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Regards

Nov 16, 2021 at 2:47 am in reply to: Direct Download Link can’t be removed #164583

Humayon

Spectator

Hi @jon_hart,
Welcome to the support forum.
We are not clear about your issue.
So, It will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
However, please share the related page/file/package URL with us where the issue exists.
Thank you

Nov 16, 2021 at 2:36 am in reply to: Error on Download “Sorry! Support and Update Access Period is Already Expired” #164582

Humayon

Spectator

Hello @consignmentchats,
Welcome to the support forum.
Can you please confirm that you are using the WPDM free or PRO version?
If you are using the free version then, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, share the related page/file/package URL with us where the issue exists.
Regards

Nov 16, 2021 at 2:21 am in reply to: Download Manager not working except for individual files #164581

Humayon

Spectator

Hello @fatdogcreatives,
I hope you are well and doing great today.
Can you please let us know which shortcode you are referring to?
However, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Looking forward to hearing back from you.
Regards

Nov 16, 2021 at 2:19 am in reply to: Box.com Button Missing #164580

Humayon

Spectator

Hello @masondigital,
Greetings for the day!
We have found the issue and forwarded it to our core development team.
Hopefully, it will be adjusted with the next add-on update.
Regards

Nov 15, 2021 at 1:13 pm in reply to: When will the next update be? #164543

Humayon

Spectator

Hi,
Sorry for the inconvenience.
Our dev team has confirmed that it’s already implemented and scheduled to be released in the upcoming update(6.1.0).
You can check the changelog from the below link.

WordPress Download Manager Pro Change Log

Reagrds

Nov 15, 2021 at 5:49 am in reply to: Guest checkout problem #164522

Humayon

Spectator

Hello,
In that case please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Nov 15, 2021 at 5:22 am in reply to: WP forms are limited #164521

Humayon

Spectator

Hello @mobiveil2012,
Please check now we have adjusted your issue and all forms are showing in the dropdown list.
Best Regards

Nov 15, 2021 at 4:24 am in reply to: Auto Publish Not Working #164517

Humayon

Spectator

Hello @tamrabdugan,
Yeah, sure let me know when you will do it.
Also, in the meantime please make sure that you are using the latest version of the WPDM Pro which is right now 6.0.9.
Best Regards

Nov 15, 2021 at 4:15 am in reply to: Direct Download from Accordion Link and bypass package download page? #164515

Humayon

Spectator

Hello,
In that case please follow this screencast I just made for you in order to achieve your above-mentioned functionality.
Hope your problem will be resolved now.
Let me know if you need further assistance regarding this matter.
Best Regards

Nov 15, 2021 at 3:21 am in reply to: Auto Publish Not Working #164512

Humayon

Spectator

Hi,
I hope you are well.
It’s working fine in our test environment.
Please provide us with your temporary wp-admin and a test internal user login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

Nov 15, 2021 at 3:05 am in reply to: Direct Download from Accordion Link and bypass package download page? #164510

Humayon

Spectator

Hello @tamrabdugan,
Greetings for the day.
In order to achieve instant download functionality without going to a separate page, you have to edit the page related link-templates and then use [download_link] instead of the [page_link] template tag.
Template tag details can be found in the below link.

Template Tags

Also, please follow the template override procedure as well.

Template Files

Let me know if you need further assistance regarding this matter.
Regards

Nov 14, 2021 at 2:45 am in reply to: Guest checkout problem #164486

Humayon

Spectator

Hi,
Greetings for the day!
We have found the issue and forwarded it to our core development team.
It will be adjusted with the upcoming update.
Thank you for your cooperation.
Best Regards

Humayon

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