Humayon

Forum Replies Created

Viewing 25 posts - 1,376 through 1,400 (of 2,803 total)

Humayon
Spectator

Hello,
Sometimes your websites loads but sometimes it does not.
However, please make sure that you have configured the Paypal configuration fields properly. Have a look at this.
If still, the problem exists then please set up a test payment mode so that we can check it properly.
Regards


Humayon
Spectator

Hi,
Here are the images.
Related Image 1
Related image 2
In short, Assign the proper Allow access from the package edit section.
Regards

in reply to: Auto Publish Not Working #164664

Humayon
Spectator

Hello,
Glad to hear that the auto-publish feature issue has been resolved now.
Also, I have responded to your other ticket. Please check that.
Regards


Humayon
Spectator

Hello,
Thank you for the clarification.
[download_url] is not showing the correct URL because you have set it to Block the download URL when a user is not allowed to download like this.
The valid/actual link will show only for the Allowed access.
I hope you understand now.
Regards

in reply to: Direct Download in New Tab – And Invalid File Type #164662

Humayon
Spectator

Hello @akotherm_hompage,
Greetings for the day.
To achieve instant download functionality without going to a separate page, you have to edit the related link templates and then use [download_link] instead of the [page_link] template tag.
Template tag details can be found in the below link.

Template Tags


Also, follow the template override procedure as well.

Template Files


About the Open in new window issue please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
In order to resolve the Invalid File Type issue please follow these settings or you can specify the related file types there as well.
Regards

in reply to: Box.com Button Missing #164627

Humayon
Spectator
This reply has been marked as private.
in reply to: Direct Download Link can’t be removed #164625

Humayon
Spectator

Hello,
Please give admin privilege to your above-mentioned account so that I can check and give you a better solution about it.
Thanks.

in reply to: Paid 300 and only have Pro? #164624

Humayon
Spectator

Hello,
You have purchased the Full Access Pack Pro license.

Full Access Pack


The price chart is showing prices for the base WPDM Pro Only.
I hope you understand now.
Regards

in reply to: Box.com Button Missing #164623

Humayon
Spectator

Hi,
We have released the Box.com Explorer add-on update.
Please update your copy which should resolve your issue.
Regards

in reply to: Guest checkout problem #164621

Humayon
Spectator

Hello,
It’s working fine in our test environment.
Can you please clear your site cache? Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Thanks.


Humayon
Spectator
This reply has been marked as private.
in reply to: Auto Publish Not Working #164588

Humayon
Spectator

Hello,
I need two accounts basically.
One should be an admin role and another one will be an ordinary user role so that we can check and make sure that everything is working properly.
Thanks.


Humayon
Spectator

Hello,
Yes, the URL is correct, if you have selected the Mask Download link option.
Anyway, are you still facing any issues while downloading directly?
As the website you have shared is asking for a password like this.
If still, the problem exists then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Regards

in reply to: Direct Download Link can’t be removed #164583

Humayon
Spectator

Hi @jon_hart,
Welcome to the support forum.
We are not clear about your issue.
So, It will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
However, please share the related page/file/package URL with us where the issue exists.
Thank you


Humayon
Spectator

Hello @consignmentchats,
Welcome to the support forum.
Can you please confirm that you are using the WPDM free or PRO version?
If you are using the free version then, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, share the related page/file/package URL with us where the issue exists.
Regards


Humayon
Spectator

Hello @fatdogcreatives,
I hope you are well and doing great today.
Can you please let us know which shortcode you are referring to?
However, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Looking forward to hearing back from you.
Regards

in reply to: Box.com Button Missing #164580

Humayon
Spectator

Hello @masondigital,
Greetings for the day!
We have found the issue and forwarded it to our core development team.
Hopefully, it will be adjusted with the next add-on update.
Regards

in reply to: When will the next update be? #164543

Humayon
Spectator

Hi,
Sorry for the inconvenience.
Our dev team has confirmed that it’s already implemented and scheduled to be released in the upcoming update(6.1.0).
You can check the changelog from the below link.

WordPress Download Manager Pro Change Log


Reagrds

in reply to: Guest checkout problem #164522

Humayon
Spectator

Hello,
In that case please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

in reply to: WP forms are limited #164521

Humayon
Spectator

Hello @mobiveil2012,
Please check now we have adjusted your issue and all forms are showing in the dropdown list.
Best Regards

in reply to: Auto Publish Not Working #164517

Humayon
Spectator

Hello @tamrabdugan,
Yeah, sure let me know when you will do it.
Also, in the meantime please make sure that you are using the latest version of the WPDM Pro which is right now 6.0.9.
Best Regards


Humayon
Spectator

Hello,
In that case please follow this screencast I just made for you in order to achieve your above-mentioned functionality.
Hope your problem will be resolved now.
Let me know if you need further assistance regarding this matter.
Best Regards

in reply to: Auto Publish Not Working #164512

Humayon
Spectator

Hi,
I hope you are well.
It’s working fine in our test environment.
Please provide us with your temporary wp-admin and a test internal user login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards


Humayon
Spectator

Hello @tamrabdugan,
Greetings for the day.
In order to achieve instant download functionality without going to a separate page, you have to edit the page related link-templates and then use [download_link] instead of the [page_link] template tag.
Template tag details can be found in the below link.

Template Tags


Also, please follow the template override procedure as well.

Template Files


Let me know if you need further assistance regarding this matter.
Regards

in reply to: Guest checkout problem #164486

Humayon
Spectator

Hi,
Greetings for the day!
We have found the issue and forwarded it to our core development team.
It will be adjusted with the upcoming update.
Thank you for your cooperation.
Best Regards

Viewing 25 posts - 1,376 through 1,400 (of 2,803 total)