Humayon

Hi,

Thank you for your reply.

We’ll need to take a closer look to see why this might be happening. But, this might take a little longer. Therefore, I’d request you to check whether there are any plugins installed that might be causing this.

Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

​3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.

This is a general debugging process that all WordPress support teams perform to find 90% of the problems.

If you are not sure how to go about it, we’ll be glad to help. Please share your website credentials as mentioned below so that we can take a look and help you asap.

# Website Login URL
# Username
# Password

Please let me know how that goes. I will be happy to help with any further assistance you might need.

Hi,

Yes, I think it will not cause an issue.

However, as a safety, you can always take a backup by following this documentation: https://www.wpbeginner.com/plugins/how-to-backup-restore-your-wordpress-site-with-updraftplus

Regards

Hello,

Thank you for your reply.

Please reconfigure the dropbox app/add-on which should resolve the issue.

Regards

Hello,

Thank you for writing to us.

You don’t need to update it to V5; you can directly/manually update it to V6.

However, Please download the latest version from here.

Note, Before deleting and reinstalling the latest version please take a backup of your website.

Regards

Hello,

You are Welcome and glad to hear that.

Have a good day.

Hello,

It is hard to determine the issue without looking at your website.
​
​I request you to please share your Testing website credentials in a private reply so I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password
# Related Package URL

I am looking forward to hearing from you.

Hello,

We have refunded your amount and it will be added to your account soon.

Thanks.

Hi,

Have you followed these steps: https://www.wpdownloadmanager.com/how-to-use-dropbox-to-store-files-and-allow-users-to-download-then-from-your-website/

I just tested it on our testing server and it’s working fine.

Regards

Hi @jonnylander

Please note that all PHP codes use single quote '' or double quote ""rather than ‘’.

I hope you understand.

Regards

You are Welcome.

Feel free to reach back and report your findings.

Regards

Hello,

Thank you for your reply.

We will investigate the warning and will adjust it with a future update if necessary.

Regards