Shahjada

Hi,
Sorry for your troubles, we have fixed the issue, the update is coming within the next few hours. For now, I just updated the function on your site.

I’ve found the issue and an update will be released within the next few hours. Thanks for your patience and for staying with us.

@bgrinter, We are releasing an update today to adjust the option automatically. But to keep it fully functional, save settings also need to be working fine. Please give me temporary wp-admin login info to check it in detail.

@bgrinter, if you can’t save settings, it may happen due to some server settings, especially in siteground hosting. Please add the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.

Here is the solution:

Upload and download is not working

Yes, your site is updated now with that option, but we are still tweaking the feature for better performance. The public update is coming soon.

Hi,
When sending an email, for most servers, you can’t use an unverified address as from address, that will send the email in the spam folder. For the same reason, the plugin can’t use the user’s email address as from address, also for privacy reasons. But with the email message, there is a link for the reply.

We have address the link preview option, now in the testing phase, we shall release a new update soon.

@meso, inside your active theme folder there are some wpdm template files ( /{active-theme-dir}/download-manager/ ), those files were outdated. However, from the next update, we are adding an option to show warning for outdated template files.

Please send me temporary wp-admin login info in a private reply to check.

You need the check the following option:

Hi,
Here is the issue, the old version of the lazy download add-on was using session instead of URL parameter to handle package ID and add-on settings, but due to various caching plugin, the session was not functioning properly, like when you trying to download a package, it was downloading another one from the old cache. So, we had to resolve the issue by excluding session use and adding encrypted URL parameters to transfer the data. But there is no error with the plugin.

Hi,
#1. You can send a link, for now, it will not convert the HTML, but we shall improve it with the next update.
#2. okay now
#3. Reply email is working fine on our test:

But, I’m checking it again in detail
#4. Attachment working fine on safari now
#5. We shall add multi-admin support in the next update, however, it can be improvised now by the admin replying from the front-end.

Hi,
Sorry for the delays, somehow I missed your email. Checking now.

Hi,
As it is now, the tree view is not possible here with [wpdm_my_downloads]. But we have an add-on with some alternative views, please check:

WPDM Directory Add-on

Hi,
Allow access option is fully functional, Effective Access to "Package P" = Selected roles in "Allow Access" field + All selected roles for "Category A" + All selected roles for "Category B" = Subscribers, Authors, Editors/ please check the doc here:

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

okay now, you were using parameter name categories="software" wrong, it should be category="software" as explained here:

WPDM Directory Add-on

Hi,
[wpdm_archive_flat ...] short-code doesn’t have search option.

Hi,
Yes, it was not working as the login page was not selected on pm settings, working fine now. I’ve tested it.

Yes, please download the private message plugin again and update your copy.

Hi,
Please give me temporary wp-admin login info in a [private reply, I shall set this up there for you.

Solution:

How To Customize The Admin Screen Using “Screen Options” For Better UI?

Hi,
I’ve checked it on our setup and found the issue. An update with the fix will be available by tomorrow. Thanks