Shahjada

Did you try with another different pdf file?

try deactivate and reactivating plugin

it could be from your theme css, please give me your url to suggest required css change

please send temporary wp-admin login info to support@wpdownloadmanager.com , i’ll check this.

both are working fine in my installation, please send me a temporary login info of your site to check the issue there.

ok, please send email with forum post link

please give me an example url

1) image button add-on is not required anymore. You can use image url directly with template tag like [download_link http://image-url... ]
2) please explain the issue little more with an example url
3) please explain the issue little more
4) its not from wpdm, but from your server, need to contact your server support
5) you will need WPDM Directory Add-On http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
6) please give me an url where you seeing the issue
7) its actually not hacked, demo admin is accessible by any one and any one can change anything. anyhow we reset demo periodically.

if you have wpdm archive page add-on ( http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ) sub categories should show there automatically.

please review add-on again, released new updated with that fix, additionally added captcha support

😀 noted, we are working on a major upgrade now, converting wpdm pro to custom post type and also this feature will be available there too.

to remove bootstrap from wpdm pro. open functions.php, find and remove following line:

wp_enqueue_style('wpdm-bootstrap',plugins_url().'/download-manager/bootstrap/css/bootstrap.css');
wp_enqueue_style('wpdm-bootstrap-responsive',plugins_url().'/download-manager/bootstrap/css/bootstrap-responsive.css');


For the fatal error you need to contact woocommerce developer

please give me an screenshot or url to check

Thanks, I’ll add those with next update.

please ask your server/hosting support to check zlib. Though your php info showing zlib activated, the fatal error proved that zlib is not working properly in your server. But there is nothing to change with wpdm pro.

“Also, when I am using the download link for a document that is subject to “Email Lock” it shows “Access denied”. How would solve this?” not clear, please explain little more with an example url, in case of email lock, link will be mailed or starts immediately after entering email depending on your choice

Support team already checking your issue.

1) install an activate form builder add-on
2) Create some forms from Admin Menu Forms ( http://prntscr.com/1dpbwy )
3) Go to Admin Menu Downloads Add New
4) Under package Settings Now you will need new lock option “Enable Form Lock” ( http://prntscr.com/1dpc31 )
5) So if you want the user to fill any form before download, check the option and select a form.
That’s all

yes, its totally depends on link template, create a link template.
For example, if you use [thumb 200×200] in link template then it will create a 200×200 thumbnail. More details are here

Integrated Templates

please give me your url to check the issue

deactivate and reactivate the plugin , that will resolve the issue

Steps explained here http://www.wpdownloadmanager.com/docs/installing-wordpress-download-manager-pro/

please give me a package url form where I can test the download

ok I’m online in live chat now

hmm, simply try updating the package again.