Shahjada

Please update wpdm and all wpdm add-ons. That will resolve the signup issue.

WPDM – Tag Importer is for the old wpdm users, who need to migrate tags from the old system to the new one.

You’re welcome 🙂

Here is the tag importer plugin:
https://www.dropbox.com/s/olxlius9wpy0rh4/wpdm-tag-importer.zip?dl=1

WPDM Pro latest version required WP 5.3+.

Without update and support, we can’t tell if you get an error or not, but it will not be due to WPDM. As you have it working now, if you don’t change anything around your site, it should be working fine.

You need to place the code at the end of the active theme’s functions.php.

Yes, please use the following code:

add_filter("wpdm_video_player_html", function ($player, $packageID, $file, $width){
    if(!WPDM()->package->userCanDownload($packageID)) $player = \WPDM\__\Messages::permission_denied($packageID);
    return $player;
}, 10, 4);

You may deactivate it from the plugins page. The plugin name is Premium Packages - Sell Digital Products Securely.

However, may you please tell me what is missing there that you need, we may add it with the next update.

It was due to css conflict, I’ve added the following code at the end of your active thneme’s functions.php to resolve it:

add_action("wpdm_modal_iframe_head", function(){
	?>
<style>
	.modal-open #wpdm-locks{
			display: block !important;
		opacity: 1 !important;
		}
	#wpdm-locks .modal-content{
		padding: 40px 10px 10px !important;
	}
	</style>
<?php
});

Hi,
Your site is sending password reset emails, but looks like you using a plugin or something to disable password reset:

We are updating the one drive add-on soon.

WP’s native export/import should work fine without any doubt, but wpdm needs to be active before you import the data. Please send me the XML file and temporary wp-admin login info to help you with the import. Still, you can use wpdm’s CSV import option. To import featured images, you need to use the absolute image path.

Hi,
I’m not seeing any new payments. Your order was expired on Oct 21, 2018. May you please send me the invoice from the payment gateway you received.

Hi,
Sorry for your inconvenience, checking now.

To modify that feature, please copy src/Package/views/lock-options/email-lock-form.php to {active-theme-dir}/download-manager/lock-options/email-lock-form.php

okay now, the issue was due to outdated wpdm template files in your theme dir.

Hi,
It shouldn’t happen with the latest version of wpdm pro. If you are not using 6.0.4, please update, otherwise, give me temporary wp-admin login info in a private reply to check in detail.

Not possible at this moment, but we shall add more options with pdf viewers soon.

Hi,
It is probably due to a password reset restriction in your site, showing error Password reset is not allowed for this user

Please update all wpdm add-ons you are using there. Download the latest versions from our site.

The error is coming from wpdm-pdf-stamper add-on, you need to update all add-ons too, please download all add-ons from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and update.

Hi,
We shall add this as a settings option.

6.0.4 is a minor bugfix release over 6.0.3, changelog is here https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/, however, if you want me to assist you with the update, please send me temporary wp-admin login info in a private reply.

Please update to 4.1.6, we moved the auto expanse feature to an option, now it will because like before by default.

I’ve tweaked a file on your site to make it work, however, we reuploaded wpdm pro 6.0.4, please download again and update your copy.