Shahjada

It is because there are many other errors/notices coming from your site. However, I’ve disabled wpdm’s log.

Please try now.

okay now.

Please send me temporary wp-admin login info to check.

Filter hook wpdm_download_link and download_link works differently.
wpdm_download_link accept 2 parameters 1st parameter is download link html code, 2nd parameter is an array just contaiting package ID, ['ID' ► {Package ID}], and inside the filter to can retrieve package date using the give ID, $packageObject = WPDM()->package->init($param2['ID']);

and download_link filter is documented here https://www.wpdownloadmanager.com/doc/filter-reference/download_link/

However, please let me know what are you trying to do, so that I can explain your better :).

Hi,
Probably a warning/error from his plugin doesn’t affect his plugin, but always any warning/error affects site operations overall.
Also, his excuse is not good, simple, there should not be any WARNING within a plugin.

The warning generating from his plugin resulting unexpected output for your site, so any other plugin that needs to set session or cookie will fail due to the unexpected output, that’s where wpdm through the notice, but still it may not affect download functions. If you deactivate ActiveMember360, the issue with be resolved.

Checking.

Working properly now, we have fixed the issue and updated the plugin.

[wpdm_download_count] shortcode will show the total download count for the entire site.
[wpdm_package_count] shortcode will show the total package count

Hi,
Downloads are working fine now, I’ve added the following code before the download function to re-serialize data in the format your server now recognizing.

https://gist.github.com/codename065/66fed509a2b898d4bcddcb12081d9023

You’re welcome :).

For styling, wpdm has UI settings at Admin Menu ► Downloads ► Settings ► User Interface
Please try changing colors from there, still, your active theme may interfere there, in that case, may need to add some custom CSS, let me know.
Yes, you can manage any number of files.

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We released a public update for that :). v4.3.0.

If you are only using roles, please use the shortcode:

[wpdm_packages login=1 paging=1 items_per_page=10 template="default" toolbat=1 async=1]

Doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Sorry, missed it somehow, checking in a while

Hi,
As I checked in your live site, serialized is data already exist, no seems nothing is removed. The only issue is seme PHP function unserializing the same data properly in a staging site, but not in product site. Please send me FTP and also staging site’s login info.

Hi,
Our customization team is separate from tech support tea. We sent your quote for the first customization request, you didn’t make any reply there and added created Second Customization Request. May you please clear up the first one first.

I’m checking this issue now.

Please update me about what the hosting provider said.

Hi,
Sorry for your trouble, I’ve found the issue, it was due to the recently changed plugin folder name. I’ve fixed and released an update, please update to 3.0.7

@meso, the feature ( template file versioning ) is still under development. Sorry for the delays.

We shall adjust the title issue with the next update, for now, please add title separately using elementor title module.